How to Get Incontinence Products Covered by Texas Medicaid


Key Takeaways:

  • Texas Medicaid covers incontinence supplies like diapers, pull-ons, underpads, and more for kids (age 3+) and adults with qualifying medical needs.
  • Aeroflow Urology partners with most major Texas Medicaid plans to help you get the bladder control supplies you need at no cost if you qualify.
  • We verify your coverage, work with your doctor, and ship supplies discreetly to your home each month for free if you're eligible.

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Check your coverage for $0 incontinence supplies in Texas

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Cost should never keep you from receiving the incontinence supplies you need. If you or a loved one has Texas Medicaid, you may qualify for free bladder control products, such as adult diapers, pads, kids' diapers, and more.

In this article, you’ll learn how to check your eligibility, which products are covered, and how Aeroflow Urology simplifies the process by handling paperwork, communicating with your doctor, and delivering your supplies discreetly to your door.

Can You Get Incontinence Supplies Covered by Texas Medicaid?

Yes, if you qualify. Texas Medicaid provides coverage for medically necessary incontinence products for eligible children (ages 3+) and adults.

Which Incontinence Supplies May Be Covered?

Eligible children with Texas Medicaid may be able to get a range of supplies to help manage incontinence and stay comfortable each day. These bladder control supplies include:

  • Diapers

  • Pull-ups.

  • Wipes

  • Gloves

  • Booster pads.

  • Underpads (chux).

Adults with Texas Medicaid may also be eligible to receive a variety of incontinence products and care supplies to support daily comfort and hygiene:

  • Adult diapers (adult briefs).

  • Adult pull-ons (protective underwear).

  • Underpads (chux).

  • Gloves

  • Booster pads.

  • Wipes

Medicaid-covered incontinence products are provided through managed Medicaid health plans that vary state by state.

Check your coverage for 100% free incontinence products now!

Do You Qualify? Understanding Texas Medicaid Eligibility for Incontinence Supplies

To receive $0 incontinence supplies through Texas Medicaid with Aeroflow Urology, you need to meet a few eligibility requirements. These requirements depend on your specific Medicaid plan. 

Our Continence Care Specialists are here to help you gather everything you need and make the process easy. To see if you qualify, check the following requirements:

  • Must be a Texas Medicaid recipient.

  • Children must be 3 years of age or older.

  • A documented medical reason for needing the supplies, such as a disability or condition that results in incontinence.

  • An estimated number of incontinence products you need each day (for example, 4 adult diapers, 2 disposable underpads, 3 pull-ups, etc.).

  • A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as autism, ADHD, spina bifida, neurogenic bladder, Down syndrome, Parkinson’s disease, etc.

  • Depending on your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.

Navigating Medicaid Managed Care Plans in Texas

Incontinence products covered by Medicaid are provided through managed care programs, which can vary by state. 

In Texas, these programs are called STAR, STAR+PLUS, and STAR Kids. If you’re enrolled in one of these programs, your coverage may be provided through one of the following plans:

  • Aetna Better Health.

  • WellPoint Texas Medicaid (Note: Formerly Amerigroup).

  • Blue Cross and Blue Shield of Texas.

  • Community First Health Plans.

  • Community Health Choice.

  • Cook Children's Health Plan.

  • Dell Children's Health Plan.

  • Driscoll Health Plan.

  • El Paso Health Premier Plan.

  • FirstCare STAR.

  • Molina Healthcare of Texas.

  • Parkland Community Health Plan.

  • Baylor Scott & White / Scott and White Health Plan.

  • Superior HealthPlan.

  • Texas Children's Health Plan.

  • UnitedHealthcare Community Plan.

How Aeroflow Urology Helps You Get Your Covered Supplies

At Aeroflow Urology, we make it easy to get the incontinence products you need through your Texas Medicaid benefits. From checking your coverage to handling paperwork and coordinating with your doctor, your dedicated Continence Care Specialist is here to support you every step of the way.

As a trusted supplier of high-quality durable medical equipment (DME), we offer brands our customers love, such as:

  • Attends

  • Prevail

  • Cuties

  • TENA

Whether you need adult diapers, bladder control pads, pediatric diapers, or catheters, we’ll help you find the right supplies. With a wide range of product types and absorbency levels, we’re here to work with you to create a personalized mix that fits your needs.

Ready to See if You Qualify? Fill Out Our Eligibility Form

Want to see if you or your loved one qualifies for free incontinence products through Texas Medicaid? Just fill out our quick, secure Eligibility Form.

Our form is HITRUST-certified, which means your personal information is protected. 

Once we verify your benefits and the products you’re eligible for, a Continence Care Specialist will reach out within 1-2 business days to help answer any questions.

You can trust Aeroflow to verify your coverage!

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Join the over 2 million people who have trusted us to verify their insurance coverage.

If you’re a caregiver, remember to fill out the form with your loved one’s information instead of your own!

Once your incontinence products are confirmed with your Texas Medicaid plan, we will discreetly package and ship your products directly to your home each month in unmarked boxes.

If you or your loved one uses incontinence products, you could save up to $630 each month through your Medicaid health plan and Aeroflow Urology!


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Where to Find Your Texas Medicaid Insurance Information

If you’re ready to see if you qualify for incontinence products through Texas Medicaid, fill out our quick Eligibility Form. You’ll need your insurance information with you to complete it.

Insurance cards can look different depending on your plan and the state you live in, but for Texas Medicaid, you’ll typically find these details on your card:

  • Full name of the insured person.

  • Member ID number (Medicaid ID number).

  • The plan name.

Not sure where to find something? Just call the member services number listed on your card — they can try to help answer any questions about your coverage.

How to Apply for Texas Medicaid

You can apply for Medicaid in Texas online through Your Texas Benefits. This is also where you can find any new changes regarding how to qualify for Medicaid in Texas. 

If you need help applying or have questions, call 877-541-7905. You can also get help with your benefits by calling 2-1-1.

What If You Don't Qualify? Other Options for Obtaining Incontinence Supplies in Texas

If you manage incontinence and you don’t qualify for Texas Medicaid, you may still be able to get free diapers or other supplies through a local diaper bank or community distribution partner.

You can visit these Texas diaper banks:

  • Texas Diaper Bank (San Antonio).

  • Hope Supply Co. (North Texas).

  • Austin Diaper Bank.

  • Houston Diaper Bank.

  • Junior League of Fort Worth Diaper Bank.

  • Her Pantry El Paso Diaper Bank.

  • Baby Booties Diaper Bank.

  • Galveston Diaper Bank.

  • McLennan County Diaper Collective.

  • The Mountain on MastersRoad Diaper Day Bank.

They may carry adult diapers, kids’ diapers, kids’ pull-ups, underpads, and other incontinence supplies you might need.

Frequently Asked Questions

Who qualifies for Medicaid in Texas?

You or your loved one may qualify for Medicaid in Texas if you are low-income, pregnant, or have a disability. You can apply for Texas Medicaid benefits at Your Texas Benefits.

Does Texas Medicaid have to be my primary insurance provider?

Incontinence products can be provided to any beneficiary who has Texas Medicaid as their primary or secondary provider. This means that even if you or your loved one has Medicaid as a secondary insurance, you may still use it to cover what your primary plan doesn’t.

How many supplies does Texas Medicaid cover per month?

The amount of incontinence supplies you can receive depends on your Texas Medicaid plan and your prescription. Your specialist will tell you exactly how much you qualify for.

What is the income limit for pregnancy Medicaid in Texas?

The income limit for pregnant women on Medicaid in Texas changes yearly. Learn more about Medicaid income limits on the Texas Health and Human Services website.

I have Texas Medicaid, so why don’t I qualify for supplies?

You should receive an email explaining why you or your child were not approved for incontinence supplies. Common reasons include: Aeroflow Urology isn’t in-network, the items aren’t insurance-covered, you don’t meet age or eligibility rules, or the diagnosis may not be a qualifying condition under your insurance plan.

I submitted my information. When will I know if I’m approved?

One of our dedicated Continence Care Specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 1-844-276-5588, and we’ll happily provide an update. Our office is open Monday-Friday 8am-5pm ET.

What about a prescription? Can Aeroflow help?

Texas Medicaid requires a prescription in order to cover incontinence supplies like diapers or wipes. If you do not have a prescription for you or your child, your Continence Care Specialist will reach out to your doctor directly for the paperwork.

I have Medicare. Why don’t I qualify for incontinence supplies?

Unfortunately, Medicare does not currently consider incontinence products as “medically necessary,” so they do not cover supplies. However, Medicare may cover your monthly supply of catheters.

Mica Phillips

Mica has been at Aeroflow for over ten years. He brings creativity to a sometimes stagnant and complacent industry and tries his best to uncomplicate the complex world of Insurance. He is a graduate of the University of North Carolina and holds a Bachelor’s degree in English. In addition to his daily responsibilities as Executive Vice President of Aeroflow Urology, he’s contributed to numerous articles for online journals regarding senior care, incontinence, and navigating insurance benefits. In his spare time, he enjoys listening to live music, visiting breweries, and traveling the world with his wife and daughter.


Disclaimer

Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.