How to Get Free Incontinence Products Through Michigan Medicaid

Detroit, Michigan

Michigan Medicaid is a state-run insurance program for seniors, adults, and children living in the state. 

Can I Get Incontinence Products With Michigan Medicaid?

Yes, if you qualify! Michigan considers incontinence products to be medically necessary items under its Medicaid coverage for both kids (ages 3+) and adults.

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Under Michigan Medicaid, adults may qualify to receive a combination of: 

  • Pull-ups / pull-ons (protective underwear).
  • Adult briefs (adult diapers).
  • Disposable underpads.
  • Bladder control pads.
  • Wipes and gloves.

Under Michigan Medicaid, children may be able to receive a combination of:

  • Diapers
  • Pull-ups.
  • Disposable underpads.
  • Bladder control pads.
  • Wipes and gloves.

What Is Required?

To qualify for free incontinence products with Michigan Medicaid and Aeroflow Urology, you must have the following:

  • Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
  • An estimated number of incontinence products you need every day (i.e. 4 bladder control pads, 1 adult diaper).
  • A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as Down syndrome, muscular dystrophy, etc.
  • Must be 3 years of age or older.
  • Must be a Michigan Medicaid recipient.
  • Depending your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.

Michigan's Medicaid Managed Care Plans

Incontinence products are given through managed Medicaid plans that vary by state. For those who live in Michigan, you may receive your Medicaid coverage through one of the following providers:

  • United Healthcare: United Healthcare is a Medicaid managed care plan that those who live in the state of Michigan can apply for. United Healthcare offers coverage for incontinence products. Unfortunately at this time, Aeroflow Urology does not partner with this insurance plan. 
  • Blue Cross Blue Shield: Blue Cross Blue Shield of Michigan (BCBS) is a health insurance plan for Michigan residents. This Medicaid managed care plan offers incontinence products as part of its health benefits for those who qualify. Unfortunately at this time, BCBS of Michigan does not partner with Aeroflow Urology. 
  • Meridian: The Meridian Medicaid managed care plan of Michigan is a health care plan that you may qualify to receive incontinence supplies with Aeroflow Urology. 
  • Molina Healthcare of Michigan: Molina Healthcare of Michigan is a health insurance plan for residents of Michigan accepted by Aeroflow Urology. Incontinence products may be covered under this Medicaid managed care plan.
  • Aetna Better Health: With the Aetna Better Health of Michigan, you may be eligible to receive incontinence supplies for free with Aeroflow Urology.
  • Priority Health of Michigan: Priority Health of Michigan is a health insurance plan that may allow you to receive free incontinence supplies with Aeroflow Urology. 
  • McLaren Health: McLaren Health is a Medicaid managed care plan for residents of Michigan. This plan is accepted under Aeroflow Urology.
  • Health Alliance Plan Empowered: Health Alliance Plan Empowered is for Michigan residents. Under this health plan, beneficiaries may be able to receive free products with Aeroflow Urology. 
  • Upper Peninsula Health Plan: The Upper Peninsula Health Plan is a Medicaid managed care plan for Michigan residents. Recipients may qualify for free incontinence products through the health care plan if they meet requirements. 

Get Incontinence Products With Aeroflow Urology & Michigan Medicaid

At Aeroflow Urology, your dedicated Continence Care Specialist will verify your coverage and handle the paperwork required for Medicaid. We work with you to help find the perfect medical-grade incontinence products to fit your unique needs through your Michigan Medicaid benefits. 

To see if you or your loved one qualifies, fill out our Eligibility Form.

After confirmation of benefits and supplies, we discreetly package and ship your medical supplies directly to your home each month. 

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Where Can I Find My Insurance Information?

To complete our Eligibility Form and find out if you’re eligible for free incontinence products, you’ll need to have your insurance information ready.

Insurance cards differ depending on the state you live in and the type of insurance you have (Michigan Medicaid or a Medicaid managed care plan), but you can find the following on your card:

  • Full name of the insured person.
  • The member ID number (Medicaid ID number).
  • The plan name.
Michigan Medicaid cardMichigan Medicaid card

If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.

I Don't Qualify. What Can I Do?

Visit Your Local Diaper Bank

If you or your loved one has incontinence and you don’t qualify for incontinence products through Medicaid, you may be able to go to your local diaper bank or a diaper drive to get free products. Low-income families may qualify for free diapers through a diaper program, along with other healthcare products, including those that protect against adult incontinence and pediatric incontinence. Diaper distributions may offer:

  • Adult briefs.
  • Adult pull-ups (protective underwear)
  • Kids’ diapers.
  • Kids’ pull-ons.
  • Incontinence pads.
  • Underpads
  • Bariatric briefs.
  • Male guards.


  • Detroit Diaper Bank.
  • Destiney and Purpose Community Outreach.
  • Hope Clinic Diaper Pantry.

If you don't qualify for incontinence products with your current insurance plan, you may also be able to switch to a provider that offers incontinence supply coverage, such as Molina, McLaren Healthy Michigan Plan, or Health Aliance Plan Michigan.

Frequently Asked Questions

Does Medicaid have to be my primary insurance provider?

Incontinence products can be provided for any beneficiaries who have Medicaid as their primary or secondary provider.

How many supplies does Medicaid cover per month?

The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by your particular state’s Medicaid plan as well as your prescription. Your specialist will let you know exactly the quantity you are eligible to receive.

I have Medicaid – so why don’t I qualify for supplies?

You should have received an email outlining why you or your child was not approved for supplies. The reason could be one of the following:

  • Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting.
  • You may not meet your insurance provider’s age requirement.
  • Incontinence supplies are not a covered item under your Medicaid plan.
  • You or your child’s disability may not be a qualifying condition under your plan.

I submitted my information. When will I know if I’m approved?

One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.

What about a prescription? Can Aeroflow help?

Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your child, your Continence Care Specialist will reach out to your doctor directly for the paperwork.

I have Medicare. Why don’t I qualify for incontinence supplies?

Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters.


Information provided on the Aeroflow Urology blog is not intended as a substitute to medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.