How to Get Free Incontinence Products Through Michigan Medicaid

Detroit, Michigan

Michigan Medicaid is a state-run insurance program for seniors, adults, and children living in the state. 

Can I Get Incontinence Products With Michigan Medicaid?

Yes, if you qualify! Michigan considers incontinence products to be medically necessary items under its Medicaid coverage for both kids (ages 3+) and adults.

Check Your Eligibility

In 2 easy steps!

From catheters to pediatric and adult bladder control supplies, discover the continence care essentials covered by your insurance. 

Have your insurance card ready!

Date of Birth for Individual In Need of Supplies Please provide the date of birth for the person in need of continence care supplies (yourself, your child, etc.)

Under Michigan Medicaid, adults may qualify to receive a combination of: 

  • Pull-ups / pull-ons (protective underwear).
  • Adult briefs (adult diapers).
  • Disposable underpads.
  • Bladder control pads.
  • Wipes and gloves.

Under Michigan Medicaid, children may be able to receive a combination of:

  • Diapers
  • Pull-ups.
  • Disposable underpads.
  • Bladder control pads.
  • Wipes and gloves.

What Is Required?

To qualify for free incontinence products with Michigan Medicaid and Aeroflow Urology, you must have the following:

  • Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
  • An estimated number of incontinence products you need every day (i.e. 4 bladder control pads, 1 adult diaper).
  • A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as Down syndrome, muscular dystrophy, etc.
  • Must be 3 years of age or older.
  • Must be a Michigan Medicaid recipient.
  • Depending your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.

Michigan's Medicaid Managed Care Plans

Incontinence products are given through managed Medicaid plans that vary by state. For those who live in Michigan, you may receive your Medicaid coverage through one of the following providers:

  • United Healthcare.
  • Blue Cross Blue Shield.
  • Meridian
  • Molina
  • Aetna Better Health.
  • Priority Health.
  • McLaren Health.
  • Health Alliance Plan Empowered.
  • Upper Peninsula Health Plan.

Get Incontinence Products With Aeroflow Urology & Michigan Medicaid

At Aeroflow Urology, your dedicated Continence Care Specialist will verify your coverage and handle the paperwork required for Medicaid. We work with you to help find the perfect medical-grade incontinence products to fit your unique needs through your Michigan Medicaid benefits. 

To see if you or your loved one qualifies, fill out our Eligibility Form.

After confirmation of benefits and supplies, we discreetly package and ship your medical supplies directly to your home each month. 

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Where Can I Find My Insurance Information?

To complete our Eligibility Form and find out if you’re eligible for free incontinence products, you’ll need to have your insurance information ready.

Insurance cards differ depending on the state you live in and the type of insurance you have (Michigan Medicaid or a Medicaid managed care plan), but you can find the following on your card:

  • Full name of the insured person.
  • The member ID number (Medicaid ID number).
  • The plan name.
Michigan Medicaid cardMichigan Medicaid card

If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.

I Don't Qualify. What Can I Do?

Visit Your Local Diaper Bank

If you or your loved one has incontinence and you don’t qualify for incontinence products through Medicaid, you may be able to go to your local diaper bank or a diaper drive to get free products. Low-income families may qualify for free diapers through a diaper program, along with other healthcare products, including those that protect against adult incontinence and pediatric incontinence. Diaper distributions may offer:

  • Adult briefs.
  • Adult pull-ups (protective underwear)
  • Kids’ diapers.
  • Kids’ pull-ons.
  • Incontinence pads.
  • Underpads
  • Bariatric briefs.
  • Male guards.


  • Detroit Diaper Bank.
  • Destiney and Purpose Community Outreach.
  • Hope Clinic Diaper Pantry.

Frequently Asked Questions

Does Medicaid have to be my primary insurance provider?

Incontinence products can be provided for any beneficiaries who have Medicaid as their primary or secondary provider.

How many supplies does Medicaid cover per month?

The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by your particular state’s Medicaid plan as well as your prescription. Your specialist will let you know exactly the quantity you are eligible to receive.

I have Medicaid – so why don’t I qualify for supplies?

You should have received an email outlining why you or your child was not approved for supplies. The reason could be one of the following:

  • Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting.
  • You may not meet your insurance provider’s age requirement.
  • Incontinence supplies are not a covered item under your Medicaid plan.
  • You or your child’s disability may not be a qualifying condition under your plan.

I submitted my information. When will I know if I’m approved?

One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.

What about a prescription? Can Aeroflow help?

Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your child, your Continence Care Specialist will reach out to your doctor directly for the paperwork.

I have Medicare. Why don’t I qualify for incontinence supplies?

Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters.


Information provided on the Aeroflow Urology blog is not intended as a substitute to medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.