At Aeroflow Urology, we believe that high-quality incontinence care supplies should be accessible and affordable for all. With this belief in mind, we work to break down the barriers to convenient and reliable care by fighting to get you and your loved ones the most out of your insurance or Medicaid benefits.
Checking your eligibility for insurance-covered products is simple and can be completed from the comfort of your own home through your mobile device or computer.
Not sure if you have a bladder condition?
Take our quiz to find out and see if you qualify for free bladder control supplies.
New to Aeroflow Urology? Here's how to get started!
Easily determine if you qualify for free incontinence supplies through your insurance by following the steps below.
Step 1: Submit your information to verify your coverage.
This is the first step to becoming an Aeroflow Urology patient! You do not need to log in if you’re a new customer. Instead, simply complete our secure Eligibility Form to determine if you’re covered for free supplies. It takes less than two minutes, and once you've submitted your information, we'll quickly determine your coverage.
Step 2: Call your doctor.
Give your doctor a call to let them know Aeroflow Urology will be reaching out for the required documentation.
Step 3: Select your free products.
You’ll be able to choose from a personalized list of incontinence supplies that are 100% covered by your insurance plan, such as diapers for kids, adult diapers, pull-ons, and more.
Step 4: Free delivery each month.
You’ll receive a monthly email and text to confirm your upcoming free shipments. Just respond with a quick "Yes" via text to keep the process of refilling your supplies simple, or log on to our online reordering portal to confirm your next shipment.
Existing customer? Managing your supplies is easy.
We ensure that as our patient, you’ll never run out of the supplies you need! Once you’ve qualified to receive free incontinence supplies with us, you won’t need to fill out our Eligibility Form again.
Here are the steps to take once you’ve qualified:
Step 1: Look out for monthly refill reminders.
We'll send you monthly email and text reminders before your next shipment of supplies is ready so you can place orders early. Simply reorder your products via text by responding “Yes” or log in to our online portal.
Step 2: Keep your prescription and insurance information up to date.
Always make sure your prescription for incontinence supplies is current so your shipments aren’t interrupted or paused. We recommend visiting your healthcare provider at least every six months to ensure it’s updated. It’s also essential that your insurance coverage is active! You can call the number on the back of your insurance card to speak with a representative if you think it may have been marked as inactive.
Frequently Asked Questions
How long does Aeroflow Urology take to verify my insurance?
Once you fill out our qualify form, a dedicated Continence Care Specialist will reach out to you via phone or email within 1-2 business days to verify your coverage.
Does Aeroflow Urology cover supplies for kids?
Yes, Aeroflow Urology covers the cost of incontinence supplies for kids if they meet certain requirements and have a diagnosed condition that causes incontinence. Fill out our secure qualify form to see if your child qualifies for free products through Medicaid or insurance.
Does Aeroflow Urology cover supplies for adults?
Yes, Aeroflow Urology covers the cost of incontinence supplies for adults if they meet certain requirements and have a diagnosed condition that causes incontinence. Fill out our secure qualify form to see if your loved one qualifies for free products through Medicaid or insurance.
Does Aeroflow Urology cover supplies for seniors?
Yes, Aeroflow Urology covers the cost of incontinence supplies for seniors if they meet certain requirements and have a diagnosed condition that causes incontinence. Fill out our secure qualify form to see if your loved one qualifies for free products through Medicaid or insurance.
Have Other Questions?
If you have any other questions about coverage determination, our processes, or products covered, visit our FAQs page. If you need additional assistance, contact our Continence Care Team at (844)-276-5588.