Icon of phone 1-844-276-5588
Toggle Nav
My Cart
Menu
Account

The Aeroflow Urology Process

How It Works animated gifHow It Works animated gif

Check Your Eligibility

In less than 2 minutes!

From catheters to pediatric and adult incontinence supplies, discover the continence care essentials covered by your insurance.

Have your insurance card ready!

Child's First Name
Child's Last Name
Child's Date of Birth Please provide the date of birth for the person in need of continence care supplies (yourself, your child, etc.)
Date
Phone
State
Zip Code
Child's Insurance Provider Your insurance type is most frequently found at the top of your insurance card.
Name of Insurance Carrier
Member ID Your Member ID is typically found on the front of your insurance card and may be listed as Member ID, Member #, Subscriber ID, Subscriber # or Policy #. This can be a combination of letters and numbers.
Child's Medical Condition In order to receive coverage for continence care supplies, Medicaid requires a diagnosed medical condition related to your child's incontinence.
Name of Child's Medical Condition
Gender
How did you hear about us?
Step 2 of 2

At Aeroflow Urology, we believe that high-quality continence care supplies should be accessible and affordable for all. With this belief in mind, we work to break down the barriers to convenient and reliable care by fighting to get you and your loved ones the most out of your insurance benefits. 

Checking your eligibility for insurance-covered products is simple and can be completed from the comfort of your own home through your mobile device or computer.

1. Submit your information to verify your coverage.

Start by completing our secure Eligibility Form. It takes less than 2 minutes and once you've submitted your information, we'll quickly verify your insurance coverage. 

2. Call your doctor.

Give your doctor a call to find out if you need to schedule an appointment to obtain an updated or new prescription for your incontinence products.

3. Choose your free products.

Select the incontinence products that best meet your needs from a personalized list of supplies that are all fully covered by your insurance. Your items will be conveniently and discreetly delivered right to your door for free.

4. Free delivery each month.

You’ll receive a monthly email and text to confirm your upcoming free shipments. Just respond with a quick "Yes" via text to keep the process of receiving more supplies simple, or log on to our online reordering portal to confirm your next shipment.

Over 12,000 5-Star Reviews

What Are the Requirements for Kids?

In order to qualify for diapers, pull-ups, and more through Aeroflow Urology, your child needs 1 or a combination of the following items:

  • Must be enrolled in a Medicaid, Medicaid-managed care plan, or CHIP plan.
  • A signed medical necessity letter or prescription from your child’s doctor within the last 12 months.
  • Must meet minimum age requirements (3 or 4+ depending on the state your child lives in).
  • Accurate record of diagnostic information pertaining to their underlying condition, as well as any other medical diagnoses.
  • An underlying diagnosis that causes incontinence.
  • The number of times per day your child’s doctor has ordered the incontinence supplies to be used.
  • The quantity of products your child requires each month as recommended by their doctor.

What Are the Requirements for Adults?

To qualify for incontinence products as an adult with Aeroflow Urology, you need 1 or a combination of the following items:

  • Must be enrolled in a Medicaid or Medicaid-managed care plan.
  • A prescription for your incontinence products from your doctor within the last 12 months.
  • An underlying diagnosis that causes incontinence. 
  • A letter of medical necessity (LMN) in addition to a prescription, depending on what your insurance plan requires.
  • Copy of your medical history from your doctors to ascertain any underlying conditions related to your continence issues.
  • The quantity of products you require each month as recommended by your doctor.

Have Other Questions?

If you have any other questions about coverage determination, our processes, or products covered, visit our FAQs page. If you need additional assistance, contact our Continence Care Team at (844)-276-5588.