How the Aeroflow Urology Process Works

Check Your Eligibility

2 Easy Steps

From catheters to pediatric and adult incontinence supplies, discover the continence care essentials covered by your insurance.

Have your insurance card ready!

We know that incontinence products are must-have items for those who manage bladder and bowel incontinence. We also know that continence care supplies shouldn't cost money. 

That's why our goal is to get you the highest-quality products covered by your insurance.

Our process is simple and can be completed from the comfort of your own home through your mobile device or computer.

Here's how it works.

1. Submit your information to verify your coverage.

Fill out our secure, online form. It takes less than 2 minutes, and once you've submitted it, we'll quickly verify your insurance coverage. 

2. Call your doctor.

Give your doctor a call to find out if you need to schedule an appointment to get an updated prescription for your incontinence products.

3. Choose your free products.

Choose the products that are right for you from a personalized selection, all fully covered by your insurance. Your chosen supplies will then be delivered straight to your doorstep.

4. Reorder for free each month.

You’ll receive a monthly email or text to confirm your upcoming free shipments. Just respond with a quick "yes" via text to keep the process of receiving more supplies simple.

What Are the Requirements for Kids?

In order to qualify for diapers, pull-ups, and more through Aeroflow Urology, your child needs:

  • A signed medical necessity letter or prescription from the child’s doctor or healthcare provider within the last 12 months.
  • Meet minimum age requirements (3 or 4+ depending on the state you live in).
  • An accurate record of diagnostic information pertaining to the underlying condition as well as any other medical diagnoses.
  • An underlying medical condition or diagnosis that causes incontinence.
  • The number of times per day the child’s doctor or healthcare provider has ordered the incontinence supplies to be used.
  • The number of disposable incontinence supplies requested per month.

What Are the Requirements for Adults?

To qualify for incontinence products as an adult with Aeroflow Urology, you need:

  • A Medicaid or other accepted insurance plan.
  • A prescription for incontinence from a healthcare provider.
  • An underlying medical condition or diagnosis that causes incontinence, such as Parkinson's disease, ADHD, autism, spinal cord injury, etc.

Have any other questions? Feel free to check out our FAQs page. If you need additional assistance, contact your Specialist directly or give us a call today at 844-276-5588.