How the Aeroflow Urology Process Works

Start by completing our secure Eligibility Form. It takes less than 2 minutes and once you've submitted your information, we'll quickly verify your insurance coverage. 

Give your doctor a call to let them know Aeroflow Urology will be reaching out for the required documentation and make sure you’re talking to your doctor about your incontinence needs.

Select the incontinence products that best meet your needs from a personalized list of supplies that are all fully covered by your insurance. Your items will be conveniently and discreetly delivered right to your door for free.

You’ll receive a monthly email and text to confirm your upcoming free shipments. Just respond with a quick "Yes" via text to keep the process of receiving more supplies simple, or log on to our online reordering portal to confirm your next shipment.

In order to qualify for diapers, pull-ups, and more through Aeroflow Urology, your child needs 1 or a combination of the following items:

• Must be enrolled in a Medicaid, Medicaid-managed care plan, or CHIP plan.
• A signed medical necessity letter or prescription from your child’s doctor within the last 12 months.
• Must meet minimum age requirements (3 or 4+ depending on the state your child lives in).
• Accurate record of diagnostic information pertaining to their underlying condition, as well as any other medical diagnoses.
• An underlying diagnosis that causes incontinence.
• The number of times per day your child’s doctor has ordered the incontinence supplies to be used.
• The quantity of products your child requires each month as recommended by their doctor.

To qualify for incontinence products as an adult with Aeroflow Urology, you need 1 or a combination of the following items:

• Must be enrolled in a Medicaid or Medicaid-managed care plan.
• A prescription for your incontinence products from your doctor within the last 12 months.
• An underlying diagnosis that causes incontinence. 
• A letter of medical necessity (LMN) in addition to a prescription, depending on what your insurance plan requires.
• Copy of your medical history from your doctors to ascertain any underlying conditions related to your continence issues.
• The quantity of products you require each month as recommended by your doctor.