Aeroflow Urology

Vice President of Aeroflow Urology

Mica has been at Aeroflow for over 7 years. He brings creativity to a sometimes stagnant and complacent industry and tries his best to uncomplicate the complex world of Insurance. He is a graduate of the University of North Carolina and holds a Bachelor’s degree in English. In addition to his daily responsibilities, he’s contributed to numerous articles for online journals regarding senior care, incontinence, and navigating insurance benefits.

Urology Sales Manager

Allison joined Aeroflow Urology over 6 years ago as a Continence Care Representative. She attended the College of Charleston with a focus in Corporate Communications. She has a passion for providing excellent customer service and taking care of patients as they navigate their journey in managing their incontinence needs. 

Billing Team Lead

Since joining Aeroflow in 2017, Alyssa has helped establish foundational systems to scale insurance education and billing in Urology. Today, Alyssa leads and empowers a team of skilled claims agents who are dedicated to tackling claim denials head-on.

Technical Operations Manager

Zoe has been at Aeroflow for 5 years, starting as a Continence Care Representative before assuming her role in management. She is a graduate of the University of North Carolina Charlotte with a Bachelor's Degree in History and Anthropology. Passionate about providing excellent care to our patients, Zoe is committed to delivering excellence in every aspect of their work.

Employee Operations Manager

Ashley joined Aeroflow 4 years ago as a Customer Account Representative before moving into a management position. Prior to working for Aeroflow, Ashley was a successful entrepreneur, owning and operating her own business and excelled in network marketing. She has experience in public speaking, delivering motivational speeches to large audiences and leading teams.  Ashley is known for her passion for educating and empowering others, as well as her strong interpersonal skills.

Urology Supervisor

Josie has been with Aeroflow since 2021. She demonstrates a strong commitment to supporting the professional development of her colleagues. Josie attended college with a study in high performance mechanics and still has a true passion for this. She excels in mentorship and leadership, empowering her colleagues to build their skills and confidence, ultimately enabling their success in their careers.

Urology Supervisor

David joined the Aeroflow Team in 2021 as a Customer Account Specialist and has since furthered his career within the company. Through his dedication to professional development, he progressed from a specialist role to a leadership position. In his role at the company, David is committed to streamlining patient care processes, ensuring compliance with insurance guidelines, and imparting his knowledge to his team. His goal is to empower his colleagues to excel and become top-performing employees.

Urology Supervisor

Patricia has been a valued member of Aeroflow since 2004, having held a variety of positions within the company. She has experience in roles such as Respiratory Team Lead, Human Resources, and Billing before transitioning to the Urology division in 2015. Through her tenure, Patricia has developed a strong commitment to delivering exceptional service and motivating her colleagues to do the same. She effectively leads her team with a high level of energy and enthusiasm.

Urology Supervisor

Caitlin joined Aeroflow in January 2020 and was promoted to a management position at the start of 2021. She began her career as an Account Representative, where she consistently provided exceptional customer service to all patients. Caitlin is dedicated to ongoing training and helping her colleagues develop their skills to reach their full potential. She fosters a collaborative and supportive team environment within the Urology department, where she has led multiple teams. Caitlin excels at motivating her team members and encouraging them to achieve personal and professional growth.

Urology Supervisor

Sarah has been a valued member of the Aeroflow Health team for 13 years. Throughout her tenure, Sarah has gained experience in various departments such as diagnostics, CPAP, insurance contracting, mergers and acquisitions, and most recently, the Urology department where she has been excelling since 2015. Sarah moved into management in 2022 where she has brought a wealth of knowledge and expertise to our team.

Urology Supervisor

Allison has been with Aeroflow since 2015. She attended the University of North Carolina Wilmington where she pursued a degree in Biology. During her time at Aeroflow, she has taken on a variety of roles in order to best serve patients throughout their Aeroflow experience. Her expertise in health insurance has been pivotal for Aeroflow Urology's growth. In addition to her regular responsibilities, Allison plays a key role in guiding and mentoring her colleagues.

Urology Supervisor

John has been a part of Aeroflow Urology for 4 years, starting in 2020 as a Customer Account Representative and worked his way into a managerial role in 2021. With an extensive decade long background in the restaurant and wedding industries, John brings an unbridled determination to do right by the business and customer. While overseeing the Catheter and Ostomy teams, John brings product knowledge matched with an empathetic approach to providing the best care to customers, while also maintaining company foresight.

Urology Supervisor

Molly has been with Aeroflow for 3 years. She started as a Customer Account Representative and transitioned to a management role in April 2022. Molly has a background in education and attended Marshall University pursuing a degree in Secondary Education. She also brings extensive experience in hospitality management as an Event Coordinator. Drawing on these skills, she effectively trains her team to excel to their fullest potential, helps them build confidence within their careers, and assists them in  providing the best customer service possible.

Urology Supervisor

Ginger joined Aeroflow Urology in 2022 starting as a Billing Representative before moving into a Billing Team Captain position. Ginger attended college at the University of Kentucky with a Bachelor's Degree in Special Education. Ginger specializes in handling incontinence billing to ensure timely and efficient processing of claims for our patients, making the billing experience as seamless as possible. 

Urology Team Captain

Medical Advisor, MSPAS, PA-C, CSC-S, CSE, NCMP, IF, HAES

Aleece Fosnight is a board-certified physician assistant specializing in sexual medicine, women’s health, and urology. Aleece is the founder of the Fosnight Foundation, a non-profit organization dedicated to the education and training of professionals in the sexual health field and providing funding for access to healthcare services in her local community.

Medical Advisor, MD, MS, FACOG

Dr. Lopa Pandya is a reconstructive pelvic surgeon in the Department of Obstetrics & Gynecology at UI Health. She treats various pelvic floor disorders, urinary issues, and pelvic organ prolapse. Her clinical interests include minimally invasive surgery, robotic surgery, surgical outcomes, and finding ways to improve patients' quality of life.

Medical Advisor, DNP, CPNP-PC

Samantha Eaker, DNP, CPNP-PC is a board-certified pediatric nurse practitioner specializing in pediatric urology. Dr. Eaker received her Bachelor of Science in Nursing from Georgetown University and her Doctor of Nursing Practice from The University of North Carolina at Chapel Hill. She currently practices in North Carolina, serving children and adults with congenital and acquired urologic problems. She is passionate about providing personalized care to and advocating for her patients.

Medical Advisor, MD

Dr. Jason B. Carter has been providing outstanding urologic care since 2003. He obtained his medical degree from East Tennessee State University and completed a residency at University Hospital and Clinics in Columbia, MO. He opened his private practice in the Greeneville, TN area in 2006.

Dr. Carter is board certified by the American Board of Urology. He is a member of the American Urological Association and the Tennessee Medical Association.

Senior Content Specialist

Marlee Septak started as a Copywriter at Aeroflow Urology in 2021. She is currently the Senior Content Specialist. She brings a deep understanding of incontinence and health conditions associated with it to her writing. A graduate of Columbia College Chicago with a Bachelor's degree in Journalism, Marlee has actively contributed to various publications, including Borgen Magazine, Echo Magazine, Chicago Ideas Week, Assuaged, Inc., and Peaceful Dumpling.

Guest Writer

Anne G. Bragg is a Guest Writer for Aeroflow Urology and a U.K-trained Primary Teacher. She has a Bachelor’s Degree with Hons in Education and French, and she is a proud mother of 5 children; 3 are clinically diagnosed with developmental disabilities. She lives in Toronto, Canada. 

Anne loves to help educate and emotionally support primary caregivers. She founded Autism Supermoms in 2017, where she also advocates for autism awareness and acceptance. 

Patient Advocacy Expert, Author

Jesse S. is Aeroflow Urology's first Patient Advocacy Expert. With a strong background in incontinence, he is driven by a desire to help others by sharing personal experiences. Jesse is passionate about technology and media, aiming to assist and guide others in these areas.