About Aeroflow Urology

Setting the standard for personalized incontinence care.

Who We Are

Aeroflow Urology, a subsidiary of Aeroflow Health, is a leading provider of high-quality incontinence supplies through insurance. We specialize in navigating insurance guidelines and ensuring that you are getting the most out of your insurance benefits. 

Aeroflow Urology also understands how important access to quality incontinence supplies is to prevent over usage of products which in turn helps to keep you healthy and reduce medical visits.

We are here to support and advocate for you while also working tirelessly to dispel stigmas associated with bladder health, bladder control, incontinence, and incontinence care. 

Learn more about the Aeroflow Urology process.

Our Mission

We believe that high-quality incontinence care should be accessible and affordable for all. With this belief in mind, we work to break down the barriers to convenient and reliable care by fighting to get you and your loved ones the most out of your insurance benefits. We continuously challenge the misconceptions surrounding incontinence through proactive education and advocacy. 

Our Story

The Aeroflow Urology division began with a simple idea and a deep commitment to making a difference. We witnessed the challenges people faced in managing their incontinence conditions. We saw the frustration, the discomfort, and the limited access to essential supplies. We saw people needing help, both financially and emotionally, and not receiving it.

So, we created a branch of Aeroflow Health that could be a lifeline for those navigating these types of conditions and helping to pay for products they needed to live happily and fully. 

Meet Our Team

Team Leaders

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Mica Phillips

Vice President of Aeroflow Urology

Mica has been at Aeroflow Health for over ten years. He started out in direct patient care, and after seeing firsthand how stagnant and complacent the world of insurance can be, has made it his mission to simplify it.

Along with several years of experience in the field of insurance, he is a graduate of the University of North Carolina and holds a bachelor’s degree in English.

Due to his work involving incontinence supplies and Medicaid, he has been featured by ConsumerAffairs, HME News, and more.

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Allison Pullen

Urology Sales Manager

Allison joined Aeroflow Urology over 6 years ago as a Continence Care Representative. She attended the College of Charleston with a focus in Corporate Communications. She has a passion for providing excellent customer service and taking care of patients as they navigate their journey in managing their incontinence needs. 

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Alyssa Hall

Billing Team Lead

Since joining Aeroflow in 2017, Alyssa has helped establish foundational systems to scale insurance education and billing in Urology. She is driven by a genuine passion for making the healthcare journey more accessible, and is committed to ensuring Aeroflow remains an industry leader in providing medical supplies through insurance. Today, Alyssa leads and empowers a team of skilled claims agents who are dedicated to tackling claim denials head-on.

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Zoe Osborne

Technical Operations Manager

Zoe has been at Aeroflow for 5 years, starting as a Continence Care Representative before assuming her role in management. She is a graduate of the University of North Carolina Charlotte with a Bachelor's Degree in History and Anthropology. Passionate about providing excellent care to our patients, Zoe is committed to delivering excellence in every aspect of their work.

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Ashley Keeley

Employee Operations Manager

Ashley joined Aeroflow 4 years ago as a Customer Account Representative before moving into a management position. Prior to working for Aeroflow, Ashley was a successful entrepreneur, owning and operating her own business and excelled in network marketing. She has experience in public speaking, delivering motivational speeches to large audiences and leading teams.  Ashley is known for her passion for educating and empowering others, as well as her strong interpersonal skills.

Medical Advisors

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Aleece Fosnight

Medical Advisor, MSPAS, PA-C, CSC-S, CSE, NCMP, IF, HAES

Aleece Fosnight is a board-certified physician assistant specializing in sexual medicine, women’s health, and urology. Aleece is the founder of the Fosnight Foundation, a non-profit organization dedicated to the education and training of professionals in the sexual health field and providing funding for access to healthcare services in her local community.

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Lopa Pandya

Medical Advisor, MD, MS, FACOG

Dr. Lopa Pandya is a reconstructive pelvic surgeon in the Department of Obstetrics & Gynecology at UI Health. She treats various pelvic floor disorders, urinary issues, and pelvic organ prolapse. Her clinical interests include minimally invasive surgery, robotic surgery, surgical outcomes, and finding ways to improve patients' quality of life.

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Samantha Eaker

Medical Advisor, DNP, CPNP-PC

Samantha Eaker, DNP, CPNP-PC is a board-certified pediatric nurse practitioner specializing in pediatric urology. Dr. Eaker received her Bachelor of Science in Nursing from Georgetown University and her Doctor of Nursing Practice from The University of North Carolina at Chapel Hill. She currently practices in North Carolina, serving children and adults with congenital and acquired urologic problems. She is passionate about providing personalized care to and advocating for her patients.

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Jason B. Carter

Medical Advisor, MD

Dr. Jason B. Carter has been providing outstanding urologic care since 2003. He obtained his medical degree from East Tennessee State University and completed a residency at University Hospital and Clinics in Columbia, MO. He opened his private practice in the Greeneville, TN area in 2006.

Dr. Carter is board certified by the American Board of Urology. He is a member of the American Urological Association and the Tennessee Medical Association.

Editorial Staff

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Adam Wright

SEO Content Manager

Adam is the SEO Content Manager at Aeroflow Urology, where he bridges technical performance with high-quality healthcare content. Leveraging his background in project management, web development, and SEO, Adam builds data-driven strategies to improve digital accessibility. He optimizes Aeroflow’s presence to ensure patients easily discover critical medical resources.

In his free time, Adam enjoys practicing art, exploring great food, playing video games, and spending time with family.

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Tiff Perritt

Content Writer

Tiff writes with clarity and compassion on topics surrounding incontinence, aiming to help patients feel informed and supported. Driven by a strong interest in health equity, she supports efforts that promote education and access to incontinence care for underserved communities.

She earned her Bachelor's degree in Technical Communications from University of Houston - Downtown and her Associate's degree in English from Lee College. Her work has been featured by leading healthcare colleges and respected healthcare organizations across the country.

Outside of work, she loves to hike across the Texas landscape, try out new baking recipes, and spend time with her family.

Aeroflow Urology Blog

Whether you are looking for the latest medical insights or simply a reminder that you are not alone in your journey, the Aeroflow Urology Blog is your trusted resource.