How to Get Free Incontinence Products Through Colorado Medicaid

Colorado mountains

Colorado Medicaid is a state-run insurance option for adults and children, as well as individuals with disabilities, living in Colorado.

Can I Receive Incontinence Products Through Colorado Medicaid?

Yes, if you qualify! Colorado currently provides incontinence supplies for both children (ages 4+) and adults as one of the medically necessary items under its Medicaid coverage.

Check Your Eligibility

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From catheters to pediatric and adult bladder control supplies, discover the continence care essentials covered by your insurance.

Have your insurance card ready!

Under Colorado Medicaid, adults may qualify to receive a combination of:

  • Adult briefs (adult diapers).
  • Protective underwear (adult pull-ons).
  • Bladder control pads.
  • Underpads
  • Gloves
  • Wipes

With Colorado Medicaid, children ages 4 and up may receive:

  • Diapers
  • Pull-ups.
  • Bladder pads.
  • Underpads
  • Wipes
  • Gloves

Medicaid-covered incontinence products are provided through managed Medicaid health plans that vary by state. Unfortunately, Medicare does not cover incontinence products. However, Medicare does typically cover catheters.

What Is Required?

In order to receive free incontinence products under Colorado Medicaid and Aeroflow Urology, you need to have the following items. Our team of Continence Care Experts will help you gather this information to make the process easier on you and your family. 

  • Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
  • An estimated number of incontinence products you need every day (i.e. 6 diapers, 2 pull-ons).
  • A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as autism, spinal cord injury (SCI), etc.
  • Must be 4 years of age or older.
  • Must be a Medicaid recipient.
  • Depending your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.

Medicaid Managed Care Plans In Colorado

Medicaid-covered incontinence products are provided through managed Medicaid plans that vary by state.

In Colorado, you or your loved one may get Medicaid through one these insurance providers:

  • Denver Health Choice.
  • United Healthcare.

Get Incontinence Products With Aeroflow Urology & Colorado Medicaid

At Aeroflow Urology, your dedicated Continence Care Specialist will verify your coverage options and handle the paperwork required for Medicaid. 

We work with you to help find the right mix of high-quality products to fit your, or your loved one's, individual needs. Whether you need adult briefs, disposable underpads, or any other Medicaid-covered incontinence supplies, Aeroflow Urology is the DME for you!

Simply fill out our secure Eligibility Form to see if you qualify for coverage.

After confirmation of health insurance benefits and supplies, you'll be able to choose your incontinence products from a curated shopping list that's designed to fit your needs.

Then, we discreetly package and ship your medical equipment directly to your home each month in discreet packaging. We'll also send you text or email reminders when it's time to resupply.

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Where Can I Find My Insurance Information?

To complete our Eligibility Form and find out if you’re eligible for free bladder and bowel care products, you’ll need to have your insurance information ready.

You can find the following information on your insurance card: Insurance cards differ depending on the state you live in and the type of insurance you have (Colorado Medicaid or a Medicaid managed care plan), but you can find the following on your card:

  • Full name of the insured person.
  • The member ID number (Medicaid ID number).
  • The plan name.
Colorado Medicaid cardColorado Medicaid card

If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.

I Don't Qualify. What Can I Do?

Diaper Banks

If you or a loved one has incontinence and you don't qualify for Medicaid, you may be able to go to a local diaper bank or a diaper drive for your incontinence products. Low-income families might qulify for free diapers through a diaper program, along with other healthcare products, like ones that protect against adult incontinence and pediatric incontinence.

Diaper distributions may offer:

  • Adult briefs.
  • Adult pull-ups (protective underwear)
  • Kids’ diapers.
  • Kids’ pull-ons.
  • Incontinence pads.
  • Underpads
  • Bariatric briefs.
  • Male guards.

Visit the Rocky Mountain Diaper Depot, Weecycle, or the Diaper Pantry.


  • Does Medicaid have to be my primary insurance provider?

    Incontinence products can be provided for any beneficiaries who have Medicaid as their primary or secondary provider.

  • How many supplies does Medicaid cover per month?

    The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by your particular state’s Medicaid plan as well as your prescription. Your specialist will let you know exactly the quantity you are eligible to receive.

  • I have Medicaid – so why don’t I qualify for supplies?

    You should have received an email outlining why you or your child was not approved for supplies. The reason could be one of the following:

    • Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting.
    • You may not meet your insurance provider’s age requirement.
    • Incontinence supplies are not a covered item under your Medicaid plan.
    • You or your child’s disability may not be a qualifying condition under your plan.
  • I submitted my information. When will I know if I’m approved?

    One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.

  • What about a prescription? Can Aeroflow help?

    Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your child, your Continence Care Specialist will reach out to your doctor directly for the paperwork.

  • I have Medicare. Why don’t I qualify for incontinence supplies?

    Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters.


Information provided on the Aeroflow Urology blog is not intended as a substitute to medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.