How to Get Incontinence Supplies Covered by Colorado Medicaid

Colorado Medicaid is a state-run insurance option for adults and children, as well as individuals with disabilities, living in Colorado. Read this article to find out if you qualify to receive incontinence products through Colorado Medicaid at no cost to you.

Medicaid-covered incontinence products are provided through managed Medicaid health plans that vary by state. Unfortunately, Medicare does not cover incontinence products. However, Medicare does typically cover catheters.

In order to receive free incontinence products under Colorado Medicaid and Aeroflow Urology, you must have the items in the list below. Our team of Continence Care Experts will help you gather this information to make the process easier on you and your family. 

• Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
• An estimated number of incontinence products you need every day (i.e. 6 diapers, 2 pull-ons).
• A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as autism, spinal cord injury (SCI), etc.
• Must be 4 years of age or older.
• Must be a Medicaid recipient.
• Depending your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.

Medicaid-covered incontinence products are provided through managed Medicaid plans that vary by state.

In Colorado, you or your loved one may get Medicaid through one these insurance providers:

• Denver Health Choice.
• United Healthcare.

After confirmation of health insurance benefits and supplies, you'll be able to choose your incontinence products from a curated shopping list that's designed to fit your needs.

Then, we discreetly package and ship your medical equipment directly to your home each month in discreet packaging. We'll also send you text or email reminders when it's time to resupply.

To complete our Eligibility Form and find out if you’re eligible for free  incontinence supplies covered by Colorado Medicaid, you’ll need to have your insurance information ready.

If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.

If you are eligible for Colorado Medicaid, you can apply online by visiting the Colorado PEAK online application portal. If you have questions or need help applying, you can call 1-800-221-3943. Phone applications are available Monday through Friday from 8 a.m. to 4 p.m.

If you or a loved one has incontinence and you don't qualify for Medicaid, you may be able to go to a local diaper bank or a diaper drive for your incontinence products. Low-income families might qulify for free diapers through a diaper program, along with other healthcare products, like ones that protect against adult incontinence and pediatric incontinence.

Visit the Rocky Mountain Diaper Depot, Weecycle, or the Diaper Pantry. They may carry adult diapers, protective underwear, kid’s diapers, kid’s pull-ups, underpads, along with other incontinence supplies you might need.

1. Does Colorado Medicaid have to be my primary insurance provider? Incontinence products can be provided for any beneficiaries who have Colorado Medicaid as their primary or secondary provider.
2. How many supplies does Colorado Medicaid cover per month? The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by Colorado's Medicaid plan as well as your prescription. Your Aeroflow Urology specialist will let you know exactly the quantity you are eligible to receive.
3. I have Colorado Medicaid, so why don’t I qualify for supplies? You should have received an email outlining why you or your child was not approved for supplies. The reason could be due to the following: Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting, you may not meet your insurance provider’s age requirement, incontinence supplies are not a covered item under your Medicaid plan, or you or your child’s disability may not be a qualifying condition under your plan.
4. I submitted my information to Aeroflow Urology. When will I know if I’m approved for free incontinence supplies? One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.
5. What about a prescription? Can Aeroflow help? Colorado Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your loved one, your Continence Care Specialist will reach out to your doctor directly for the paperwork.
6. I have Medicare. Why don’t I qualify for incontinence supplies? Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters.

Disclaimer

Information provided on the Aeroflow Urology blog is not intended as a substitute to medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.