The Arkansas Medicaid Program is a health insurance option for adults, children, seniors, and individuals with disabilities seeking medical supplies. Read this article to find out if you qualify to receive incontinence products through Arkansas Medicaid at no cost to you.
Can I Get Incontinence Supplies Covered by Arkansas Medicaid?
Yes, if you qualify! Arkansas currently provides incontinence products for both children (ages 3+) and adults as one of the medically necessary items under its Medicaid coverage.
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Under Arkansas Medicaid, children may qualify to receive a combination of:
- Pull-ups.
- Diapers
- Bladder control pads.
- Gloves.
- Disposable underpads (chux).
- Booster pads.
Unfortunately, wipes are not covered for Medicaid recipients in Arkansas.
With Arkansas Medicaid, adults and seniors can get a combination of:
- Adult briefs (adult diapers).
- Protective underwear (adult pull-ons).
- Bladder control pads.
- Disposable underpads (chux).
- Gloves
- Booster pads.
What Is Required?
To be approved for incontinence supplies under Arkansas Medicaid health plans you must have the following items and meet one or a combination of the following requirements.
- Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
- An estimated number of incontinence products you need every day (i.e. 3 diapers, 1 booster pad).
- A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as Alzheimer's disease, autism, etc.
- Must be 3 years of age or older.
- Must be an Arkansas Medicaid recipient.
- Depending your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.
An Aeroflow Urology Continence Care Specialist will help you, or your loved one, gather all of this necessary information needed to receive incontinence supplies through your Arkansas Medicaid benefits.
Medicaid Managed Care Plans in Arkansas
Incontinence products for children and adults are covered by Medicaid-managed care plans in Arkansas. If you have Arkansas Medicaid, you may receive it through one of the following providers:
- Arkansas Total Care.
- Empower Health Care.
- Summit Community Care.
How to Get Incontinence Supplies Covered by Arkansas Medicaid
Aeroflow Urology understands that incontinence products can become costly very quickly, and we want you and your loved ones to feel dry and protected when managing incontinence.
Your dedicated Continence Care Specialist will verify your coverage and handle the paperwork required for your health plan and prescription.
If you'd like to get your products faster, you can reach out to your healthcare provider to let them know we'll be asking for a prescription on your behalf.
We work with you to help find the right mix of products to fit your individual needs, whether you or your loved one need pull-ons, catheters, or bladder control pads.
After confirmation of your Arkansas Medicaid benefits, we discreetly package and ship products directly to your home each month.
To check your eligibility for coverage for our high-quality products, submit your insurance information through our quick, secure Eligibility Form, and your dedicated Continence Care Specialist will contact you via phone or email in 1-2 business days with an update on your coverage.
Where Can I Find My Insurance Information?
To complete our Eligibility Form and find out if you’re eligible for free incontinence supplies covered by Arkansas Medicaid, you’ll need to have your insurance information ready.
Insurance cards differ depending on the state you live in and the type of insurance you have (Arkansas Medicaid or a Medicaid managed care plan), but you can find the following on your card:
- Full name of the insured person.
- The member ID number (Medicaid ID number).
- The plan name.
If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.
How to Apply for Arkansas Medicaid
If you are eligible for Arkansas Medicaid, you can apply online at Access Arkansas. If you have questions or need help applying, you can call 1-855-372-1084.
I Don't Qualify. What Can I Do?
If you manage incontinence and you don’t qualify for Arkansas Medicaid, you may be able to go to your local diaper bank or a diaper drive to get free products. Low-income families may qualify for free diapers through a diaper program, along with other healthcare products, including those that protect against adult incontinence and pediatric incontinence.
You can go to the Central Arkansas Diaper Bank or Spirit of Arkansas Diaper Drive to see if you qualify to get free incontinence products without Medicaid. They may carry adult diapers, protective underwear, kid’s diapers, kid’s pull-ups, underpads, along with other incontinence supplies you might need.
FAQs
- Does Arkansas Medicaid have to be my primary insurance provider? Incontinence products can be provided for any beneficiaries who have Arkansas Medicaid as their primary or secondary provider.
- How many supplies does Arkansas Medicaid cover per month? The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by Arkansas' Medicaid plans as well as your prescription. Your Aeroflow Urology specialist will let you know exactly the quantity you are eligible to receive.
- I have Arkansas Medicaid, so why don’t I qualify for supplies? You should have received an email outlining why you or your child was not approved for supplies. The reason could be due to the following: Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting, you may not meet your insurance provider’s age requirement, incontinence supplies are not a covered item under your Medicaid plan, or you or your child’s disability may not be a qualifying condition under your plan.
- I submitted my information to Aeroflow Urology. When will I know if I’m approved for free incontinence supplies? One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.
- What about a prescription? Can Aeroflow help? Arkansas Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your loved one, your Continence Care Specialist will reach out to your doctor directly for the paperwork.
- I have Medicare. Why don’t I qualify for incontinence supplies? Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters.
Mica Phillips
Mica has been at Aeroflow for over six years. He brings creativity to a sometimes stagnant and complacent industry and tries his best to uncomplicate the complex world of Insurance. He is a graduate of the University of North Carolina and holds a Bachelor’s degree in English. In addition to his daily responsibilities as Vice President of Aeroflow Urology, he’s contributed to numerous articles for online journals regarding senior care, incontinence, and navigating insurance benefits. In his spare time, he enjoys listening to live music, visiting breweries, and traveling the world with his wife.
About the Author
Marlee Septak is the Editorial Lead at Aeroflow Urology and was a past Content Writer for Aeroflow Diabetes. She brings a deep understanding of incontinence and health conditions associated with it to her writing. She graduated from Columbia College Chicago and holds a Bachelor's degree in Journalism. Marlee has contributed to various magazines and blogs, including Borgen Magazine, Echo Magazine, Chicago Ideas Week, Assuaged, and Peaceful Dumpling. In her spare time, she enjoys traveling, trying new restaurants, and just sitting down with a good book.
Disclaimer
Information provided on the Aeroflow Urology blog is not intended as a substitute to medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.
