How to Get Incontinence Products Covered by Arkansas Medicaid

The Arkansas Medicaid Program is a health insurance option for adults, children, seniors, and individuals with disabilities who need medical supplies. Read this article to learn if you qualify to receive incontinence products through Arkansas Medicaid at no cost to you.

Yes, if you qualify. Arkansas currently provides incontinence products for both children (ages 3+) and adults as one of the medically necessary items under its Medicaid coverage.

Under Arkansas Medicaid, eligible children may qualify to receive a combination of the following medical supplies and incontinence products:

• Pull-ups
• Diapers
• Bladder control pads.
• Gloves
• Disposable underpads (chux).
• Booster pads.

With Arkansas Medicaid, eligible adults and seniors may qualify to get a combination of:

• Adult briefs (adult diapers).
• Protective underwear (adult pull-ons).
• Bladder control pads.
• Disposable underpads (chux).
• Gloves
• Booster pads.

*Unfortunately, wipes are not covered for Medicaid recipients in Arkansas.

To receive free incontinence supplies through Arkansas Medicaid with Aeroflow Urology, you’ll need to meet certain eligibility requirements based on your Medicaid health plan. Our Continence Care Specialists will guide you through the process and help you gather everything you need:

• Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
• An estimated number of incontinence products you need every day (i.e. 3 diapers, 1 booster pad, etc.).
• A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as autism, spina bifida, cerebral palsy (CP), Alzheimer's disease, etc.
• Must be 3 years of age or older.
• Must be an Arkansas Medicaid recipient.
• Depending on your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.

Medicaid-covered incontinence products are provided through managed Medicaid plans that vary by state. In Arkansas, Medicaid benefits, including incontinence supplies, are often managed through these provider names, known as Medicaid managed care plans:

• Arkansas Total Care.
• Empower Healthcare.
• Summit Community Care.

Aeroflow Urology is a durable medical equipment supplier (DME) that provides free (if you qualify), high-quality incontinence products from brands you can trust. We make it easy to get the incontinence products you need through your Arkansas Medicaid plan.

Some of our customers’ favorite brands include:

• Attends
• Cuties
• Prevail
• TENA

From products like adult briefs, bladder control pads, pediatric diapers, and catheters, we’re dedicated to helping you find the right products and absorbency levels to keep you or your loved one dry, comfortable, and confident.

A dedicated Continence Care Specialist will guide you every step of the way — from checking your coverage to handling the required paperwork.

To see if you or your loved one qualifies for products, fill out our secure Eligibility Form.

Our form has been HiTrust-certified, so you know your information is secure! After we confirm your benefits and supplies, your Continence Care Specialist will contact you within 1-2 business days or after hearing back from your healthcare provider to go over sizing and product needs. 

If you’re a caregiver, remember to fill out the form with your loved one’s information instead of your own! 

Once your incontinence products are confirmed with your state Medicaid plan, we will discreetly package and ship your products directly to your home each month in unmarked boxes.

If you or your loved one uses incontinence products, you could save up to $630 each month through your Medicaid health plan and Aeroflow Urology! 

To complete our Eligibility Form and find out if you’re eligible for free incontinence supplies covered by Arkansas Medicaid, you’ll need to have your insurance information ready. 
Insurance cards differ depending on the state you live in and the type of insurance you have (Arkansas Medicaid or a Medicaid managed care plan), but you can find the following on your card:

If you are eligible for Arkansas Medicaid, you can apply online at Access Arkansas. If you have questions or need help applying, you can call 1-855-372-1084.

If you manage incontinence and you don’t qualify for Arkansas Medicaid, you may be able to go to your local diaper bank or a diaper drive to get free products. Low-income families may qualify for free diapers through a diaper program, along with other healthcare products, including those that protect against adult incontinence and pediatric incontinence.

You can go to the Central Arkansas Diaper Bank or Spirit of Arkansas Diaper Drive to see if you qualify to get free incontinence products without Medicaid. They may carry adult diapers, protective underwear, kid’s diapers, kid’s pull-ups, underpads, along with other incontinence supplies you might need.

Disclaimer

Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.