Key Takeaways:
- West Virginia Medicaid covers incontinence supplies like diapers, underpads, pull-ons, and more for kids (age 3+) and adults with qualifying medical needs.
- Aeroflow Urology partners with most major West Virginia Medicaid plans to help you get the supplies you need at no cost if you qualify.
- We verify your coverage, work with your doctor, and ship products discreetly to your home each month for $0 if you're eligible.
Jump To:
Can You Get Incontinence Supplies Covered by West Virginia Medicaid?
Which Incontinence Supplies May Be Covered?
Do You Qualify? Understanding West Virginia Medicaid Eligibility for Incontinence Supplies
Navigating Medicaid Managed Care Plans in West Virginia
How Aeroflow Urology Helps You Get Your Covered Supplies
Ready to See if You Qualify? Fill Out Our Eligibility Form
Where to Find Your West Virginia Medicaid Insurance Information
How to Apply for West Virginia Medicaid
What If You Don't Qualify? Other Options for Obtaining Incontinence Supplies in West Virginia
You should never have to worry about whether or not you can pay for your incontinence supplies. If you or your loved one has West Virginia Medicaid, you could get incontinence products at no cost if you qualify.
In this article, you’ll learn how to check your eligibility, what supplies may be covered, and how Aeroflow Urology simplifies the process by handling paperwork, working with your doctor, and delivering products discreetly to your door.
Can You Get Incontinence Supplies Covered by West Virginia Medicaid?
Yes, if you qualify. West Virginia Medicaid provides coverage for medically necessary incontinence products for eligible children (ages 3+) and adults.
Which Incontinence Supplies May Be Covered?
Eligible children with West Virginia Medicaid may be able to get a range of the following supplies to manage incontinence and stay comfortable each day. These include:
- Pull-ups.
- Diapers
- Underpads (chux).
- Booster pads.
Adults with West Virginia Medicaid may also be eligible to receive a variety of incontinence products and care supplies to support daily comfort and hygiene:
- Adult diapers (adult briefs).
- Adult pull-ons (protective underwear).
- Booster pads.
- Underpads (chux).
Unfortunately, West Virginia Medicaid does not cover gloves and wipes.
Check your coverage for 100% free incontinence products now!
Check your coverage for 100% free incontinence products now!
Do You Qualify? Understanding West Virginia Medicaid Eligibility for Incontinence Supplies
To receive incontinence supplies at no cost through West Virginia Medicaid with Aeroflow Urology, you need to meet a few eligibility requirements. These requirements depend on your specific Medicaid plan.
Our Continence Care Specialists are here to help you gather everything you need and make the process easy. To see if you qualify, take a look at the following requirements:
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Must be a West Virginia Medicaid recipient.
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Children must be 3 years of age or older.
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A documented medical reason for needing the supplies, such as an incontinence diagnosis linked to a condition or disability.
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An estimated number of incontinence products you need each day (for example, 4 adult briefs, 2 disposable underpads, etc.).
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A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as autism, Parkinson’s disease, Down syndrome, menopause, etc.
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Depending on your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.
Navigating Medicaid Managed Care Plans in West Virginia
Incontinence products covered by Medicaid are provided through managed care plans, which can be different in each state. In West Virginia, these supplies are usually offered through these provider names, known as Medicaid managed care plans:
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WellPoint
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The Health Plan.
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Mountain Health Trust.
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Highmark Health Options.
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Aetna Better Health of West Virginia.
How Aeroflow Urology Helps You Get Your Covered Supplies
At Aeroflow Urology, we make it simple to get the incontinence supplies you need through your West Virginia Medicaid plan. From checking your coverage to handling paperwork and coordinating with your doctor, your dedicated Continence Care Specialist is here to support you every step of the way.
As a trusted supplier of durable medical equipment (DME), we offer high-quality products from brands our customers love, like:
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Attends
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Cuties
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TENA
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Prevail
Whether you need pediatric diapers, adult briefs, or even catheters, we’ll help you find the right products to keep you comfortable and confident. With a wide range of product types and absorbency levels, we’ll work with you to create a personalized mix that fits your unique needs.
Ready to See if You Qualify? Fill Out Our Eligibility Form
Want to see if you or your loved one qualifies for no-cost incontinence products through West Virginia Medicaid? Just fill out our quick, secure Eligibility Form.
Our form is HiTrust-certified, which means your personal information is protected. Once we verify your benefits and the products you’re eligible for, a Continence Care Specialist will reach out within 1-2 business days to help answer any questions.
If you’re a caregiver, remember to fill out the form with your loved one’s information instead of your own!
Once your incontinence products are confirmed with your state Medicaid plan, we will discreetly package and ship your products directly to your home each month in unmarked boxes.
If you or your loved one uses incontinence products, you could save up to $630 each month through your Medicaid health plan and Aeroflow Urology!
Where to Find Your West Virginia Medicaid Insurance Information
To fill out our Eligibility Form and find out if you’re eligible for $0 incontinence supplies covered by West Virginia Medicaid, you’ll need to have your insurance information ready.
Insurance cards differ depending on the state you live in and the type of insurance you have (West Virginia Medicaid or a Medicaid managed care plan), but you can find the following on your card:


- Full name of the insured person.
- The member ID number (Medicaid ID number).
- The plan name.
If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.
How to Apply for West Virginia Medicaid
If you are eligible for West Virginia Medicaid, you can apply online at WVpath.
You may also contact the Bureau for Family Assistance to learn more about Medicaid and how to apply.
If you have questions or need help applying, you can call the hotline at 1-800-318-2596.
What If You Don't Qualify? Other Options for Obtaining Incontinence Supplies in West Virginia
If you manage incontinence and you don’t qualify for West Virginia Medicaid, you may be able to go to your local diaper bank or a diaper drive to get free products.
You can visit these West Virginia diaper banks:
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Lewis County, WV Diaper Bank.
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West Virginia DiaperPlus Initiative (WVDPI).
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Ripley Nazarene Mission Baby Pantry.
They may carry kids’ diapers, kids’ pull-ups, underpads, adult diapers, protective underwear, and other incontinence supplies you might need.
Frequently Asked Questions
1. Does West Virginia Medicaid have to be my primary insurance provider?
Incontinence products can be provided for any beneficiaries who have West Virginia Medicaid as their primary or secondary provider.
2. How many supplies does West Virginia Medicaid cover per month?
The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by West Virginia’s Medicaid plans as well as your prescription. Your Aeroflow Urology specialist will let you know how many supplies you are eligible to receive.
3. I have West Virginia Medicaid, so why don’t I qualify for supplies?
You should have received an email outlining why you or your child was not approved for supplies. The reason could be due to the following: Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting, you may not meet your insurance provider’s age requirement, incontinence supplies are not a covered item under your Medicaid plan, or you or your child’s disability may not be a qualifying condition under your plan.
4. I submitted my information to Aeroflow Urology. When will I know if I’m approved for free incontinence supplies?
One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.
5. What about a prescription? Can Aeroflow help?
West Virginia Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your loved one, your Continence Care Specialist will reach out to your doctor directly for the paperwork.
6. I have Medicare. Why don’t I qualify for incontinence supplies?
Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters.
Disclaimer
Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.











