Key Takeaways:
- If you or your child (age 3 or older) has a medical need, Connecticut Medicaid may cover incontinence products like diapers, pull-ons, and underpads.
- Aeroflow Urology assists you each step of the way — from verifying your Medicaid benefits to working with your doctor and delivering free supplies to your door each month, if you qualify.
- Getting incontinence supplies through Connecticut Medicaid might be easier than you think. We work with many major state plans, so if you qualify, your products could be fully covered.
Jump To:
Can You Get Incontinence Supplies Covered by Connecticut Medicaid?
Which Incontinence Supplies May Be Covered?
Do You Qualify? Understanding Connecticut Medicaid Eligibility for Incontinence Supplies
Navigating Medicaid Managed Care Plans in Connecticut
How Aeroflow Urology Helps You Get Your Covered Supplies
Ready to See if You Qualify? Fill Out Our Eligibility Form
Where to Find Your Connecticut Medicaid Insurance Information
How to Apply for Connecticut Medicaid
What If You Don't Qualify? Other Options for Obtaining Incontinence Supplies in Connecticut
Do you need incontinence supplies for yourself or a loved one but are concerned about the cost? If you qualify, you may be able to get these products at no charge through Connecticut Medicaid.
This article will explain how to find out if you’re eligible for free incontinence supplies through your Connecticut Medicaid plan — and how Aeroflow Urology can help you get what you need delivered each month.
Can You Get Incontinence Supplies Covered by Connecticut Medicaid?
Yes, if you qualify. Connecticut Medicaid provides coverage for medically necessary incontinence supplies for eligible children (ages 3+) and adults.
Which Incontinence Supplies May Be Covered?
Eligible children with Connecticut Medicaid may qualify to receive a combination of the following medical supplies and incontinence products:
- Pull-ups.
- Diapers
- Underpads (chux).
- Gloves
- Booster pads.
Eligible adults with Connecticut Medicaid may qualify to receive a combination of:
- Adult diapers (adult briefs).
- Adult pull-ons (protective underwear).
- Booster pads.
- Underpads (chux).
- Gloves
Unfortunately, wipes are not covered under Connecticut Medicaid.
Check your coverage for 100% free incontinence products now!
Check your coverage for 100% free incontinence products now!
Do You Qualify? Understanding Connecticut Medicaid Eligibility for Incontinence Supplies
To receive free incontinence supplies through Connecticut Medicaid with Aeroflow Urology, you may need to meet the following eligibility requirements (depending on your Medicaid program health insurance plan). Our Continence Care Specialists will help you gather all of this necessary information to make the process simple:
- Must be a Connecticut Medicaid recipient.
- Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
- An estimated number of incontinence products you need every day (i.e. 4 pull-ons, 2 bladder pads, etc.).
- A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as autism, spina bifida, Alzheimer’s disease, etc.
- Must be 3 years of age or older.
- Depending on your insurance, a signed Certificate of Medical Necessity (a document from your doctor within the past 6 months verifying your items are medically necessary) and / or a prescription from your healthcare provider.
Navigating Medicaid Managed Care Plans in Connecticut
Medicaid-covered incontinence products are provided through Medicaid managed plans, which vary by state.
Currently, in Connecticut, the state does not use traditional Medicaid managed care plans. Instead, the HUSKY Health program is run by the state, which handles coverage, payments, and care directly.
How Aeroflow Urology Helps You Get Your Covered Supplies
At Aeroflow Urology, we make it simple to get the incontinence supplies you need through your Connecticut Medicaid benefits. Your dedicated Continence Care Specialist will guide you through every step — from verifying your coverage to handling the paperwork.
As a trusted provider of durable medical equipment (DME), we carry top-quality products from brands our customers rely on, including:
- Attends
- Prevail
- Cuties
- TENA
Whether you’re looking for adult diapers, bladder control pads, pediatric pull-ups, or even catheters, we’ll help you find the right fit to stay comfortable and confident every day.
Ready to See if You Qualify? Fill Out Our Eligibility Form
To see if you or your loved one qualifies for products, fill out our secure Eligibility Form.
Our form has been HiTrust-certified, so you know your information is secure! After we confirm your benefits and supplies, your Continence Care Specialist will contact you within 1-2 business days or after hearing back from your healthcare provider to go over sizing and product needs.
If you’re a caregiver, remember to fill out the form with your loved one’s information instead of your own!
Once your incontinence products are confirmed with your state Medicaid plan, we will discreetly package and ship your products directly to your home each month in unmarked boxes.
If you or your loved one uses incontinence products, you could save up to $630 each month through your Medicaid health plan and Aeroflow Urology!
Where to Find Your Connecticut Medicaid Insurance Information
To fill out our Eligibility Form and see if you qualify for free incontinence supplies through Connecticut Medicaid, you’ll need to have your insurance information ready. You can find the following on your card:


- Full name of the insured person.
- The member ID number (Medicaid ID number).
- The plan name.
If you have questions regarding your insurance information, you can call the phone number listed on it for assistance.
How to Apply for Connecticut Medicaid
If you are eligible for Connecticut Medicaid, you can apply online at www.accesshealthct.com. You may be eligible for coverage through Connecticut Medicaid if any of the following applies:
- Individuals and households who wish to apply for or renew health coverage for children (HUSKY A & B).
- Parents with dependent children (HUSKY A).
- Caretakers/guardians of minor children (HUSKY A).
- Pregnant individuals (HUSKY A Pregnancy or HUSKY B Prenatal).
- Adults under 65 without dependent children (HUSKY D).
Households and individuals who are 65 and older, blind or with disability and wish to apply for or renew Medicaid (HUSKY C) or Medicaid for Employees with Disabilities (MED-Connect) can apply online at www.connect.ct.gov, under ‘Apply for Benefits.’
If you have questions or need help applying, you can call the Access Health CT hotline at 1-855-805-4325.
What If You Don't Qualify? Other Options for Obtaining
Incontinence Supplies in Connecticut
If you can’t get Medicaid to cover incontinence supplies, you may be able to go to your local diaper bank to get free products that will protect you or your loved one against leakage.
Visit the Diaper Bank of Connecticut to see if they have the supplies you need. They may carry adult diapers, protective underwear, kid’s diapers, kid’s pull-ups, underpads, along with other incontinence supplies.
Frequently Asked Questions
1. Does Connecticut Medicaid have to be my primary insurance provider?
Incontinence supplies can be provided for any beneficiaries who have Connecticut Medicaid as their primary or secondary provider.
2. How many supplies does Connecticut Medicaid cover per month?
The number of diapers, bed pads, and other supplies you receive will depend on what is allowed by your Connecticut Medicaid plan as well as your prescription. Your Aeroflow Urology specialist will let you know exactly the quantity you are eligible to receive.
3. I have Connecticut Medicaid, so why don’t I qualify for supplies?
You will receive an email outlining why you or your loved one were not approved for supplies. The reason could be due to the following: Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting, you may not meet your insurance provider’s age requirement, incontinence supplies are not a covered item under your Medicaid plan, or you or your loved one's disability may not be a qualifying condition under your plan.
4. I submitted my information to Aeroflow Urology. When will I know if I’m approved for free incontinence supplies?
One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.
5. What about a prescription? Can Aeroflow help?
Your Connecticut Medicaid plan will require a prescription in order to cover continence care products. If you do not have a prescription for you or your loved one, your Continence Care Specialist will reach out to your doctor directly for the paperwork.
6. I have Medicare. Why don’t I qualify for incontinence supplies?
Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters.
Disclaimer
Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.












