How to Get Incontinence Products Covered by Virginia Medicaid

Cost shouldn’t stop you from getting the bladder control supplies you rely on. In fact, you have options. If you or a loved one is covered by Virginia Medicaid, you may qualify for free incontinence products.

This article will walk you through how to find out if you’re eligible to receive no-cost products to manage your incontinence and how Aeroflow Urology makes the entire process easier by supporting you every step of the way.

Yes, if you qualify. Virginia Medicaid provides coverage for medically necessary incontinence products for eligible children (ages 3+) and adults.

Eligible children with Virginia Medicaid may be able to get a range of the following supplies to manage incontinence and stay comfortable each day. These include:

• Pull-ups.
• Diapers
• Underpads (chux).
• Gloves
• Wipes
• Booster pads.

Adults with Virginia Medicaid may also be eligible to receive a variety of incontinence products and care supplies to support daily comfort and hygiene:

• Adult diapers (adult briefs).
• Adult pull-ons (protective underwear).
• Underpads (chux).
• Wipes
• Gloves
• Booster pads.

To receive incontinence supplies at no cost through Virginia Medicaid with Aeroflow Urology, you need to meet a few eligibility requirements. These requirements depend on your specific Medicaid plan. 
Our Continence Care Specialists are here to help you gather everything you need and make the process easy. To see if you qualify, take a look at the following requirements:

• Must be a Virginia Medicaid recipient.
• Children must be 3 years of age or older.
• A documented medical reason for needing the supplies, such as an incontinence diagnosis linked to a condition or disability.
• An estimated number of incontinence products you need each day (for example, 2 adult briefs, 1 disposable underpad, etc.).
• A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as Down syndrome, Parkinson’s disease, autism, etc.
• Depending on your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.

Incontinence products covered by Medicaid are provided through managed care plans, which can be different in each state. In Virginia, these supplies are usually offered through these provider names, known as Medicaid managed care plans:

• VA Premier.
• United Healthcare.
• Optima Family Care.
• Anthem Healthkeepers.
• Molina Complete Care.
• Kaiser Permanente.
• Aetna Better Health.

At Aeroflow Urology, we make it easy to get the incontinence products you need through your Virginia Medicaid benefits. Your dedicated Continence Care Specialist will help you handle most of the important details — from checking your coverage to taking care of the paperwork.

As a trusted supplier of durable medical equipment (DME), we offer high-quality products from brands our customers love, like:

• Attends
• Prevail
• Cuties
• TENA

Whether you need adult briefs, bladder control pads, pediatric diapers, or even catheters, we’ll help you find the right products to keep you comfortable and confident. With a wide range of product types and absorbency levels, we’ll work with you to create a personalized mix that fits your unique needs.

Want to see if you or your loved one qualifies for free incontinence products through Virginia Medicaid? Just fill out our quick, secure Eligibility Form.

Our form is HiTrust-certified, which means your personal information is protected. Once we verify your benefits and the products you’re eligible for, a dedicated Continence Care Specialist will reach out — usually within 1–2 business days or after hearing back from your healthcare provider — to help with product sizing and answer any questions.

If you’re a caregiver, remember to fill out the form with your loved one’s information instead of your own! 

Once your incontinence products are confirmed with your state Medicaid plan, we will discreetly package and ship your products directly to your home each month in unmarked boxes.

If you or your loved one uses incontinence products, you could save up to $630 each month through your Medicaid health plan and Aeroflow Urology! 

If you’re ready to see if you qualify for incontinence products through Virginia Medicaid, fill out our quick Eligibility Form. You’ll need your insurance information with you to complete it.
Insurance cards can look different depending on your plan and the state you live in, but for Virginia Medicaid, you’ll typically find these details on your card:

Individuals or families may apply for Virginia Medicaid online or through their local Department of Social Services, as well as by calling Cover Virginia at 1-855-242-8282. 

Individuals with disabilities, older adults, and married couples can apply for Medicaid online through CommonHelp.

1. Make Sure You Fill Out Our Form Correctly.

If you are filling out the Eligibility Form for a child or loved one, be sure you're entering their insurance information and not your own. We need to determine if they are covered under Virginia Medicaid and this helps us do so. 

2. Head to a Diaper Bank In Your State.

You may be able to go to your local diaper bank or a diaper drive to get free products. Low-income families may qualify for free diapers through a diaper program, along with other healthcare products, including those that protect against adult incontinence and pediatric incontinence. They may carry adult diapers, protective underwear, kid’s diapers, kid’s pull-ups, underpads, along with other incontinence supplies you might need.

Visit the Northern Virginia Diaper Bank. 

Disclaimer

Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.