Here's How & Where You Can Get Free Incontinence Products on Low Income

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Key Takeaways:

  • Incontinence products may be available for those on low income through Aeroflow Urology.
  • You’ll need to be enrolled in a Medicaid or Medicaid-managed care plan to qualify for free incontinence supplies.
  • You may be able to get free incontinence proudcts through family caregiver grants or at your local diaper bank.


Aeroflow Urology is in-network with many Medicaid and Medicaid-managed insurance plans and is accredited by Medicaid. Complete our Eligibility Form, and we’ll automatically check to see if your plan covers incontinence supplies. ***Must meet certain requirements to qualify.***

You will also receive the care and attention every person managing incontinence deserves: A personalized list of 100% insurance-covered incontinence supplies, a dedicated Continence Care Specialist you can contact during business hours, a user-friendly online portal for easy monthly reordering, and educational content.

Get the continence care you need with the dignity you deserve. Join the Aeroflow Urology family today! It only takes 5 minutes to get started.

Check Your Eligibility

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Discover the bladder control supplies covered by your Medicaid plan.

Have your insurance card ready!

Child's First Name
Child's Last Name
Child's Date of Birth Please provide the date of birth for the person in need of continence care supplies (yourself, your child, etc.)
Zip Code
Child's Insurance Provider Your insurance type is most frequently found at the top of your insurance card.
Name of Insurance Carrier
Member ID Your Member ID is typically found on the front of your insurance card and may be listed as Member ID, Member #, Subscriber ID, Subscriber # or Policy #. This can be a combination of letters and numbers.
Child's Medical Condition In order to receive coverage for continence care supplies, Medicaid requires a diagnosed medical condition related to your child's incontinence.
Name of Child's Medical Condition
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Incontinence products, like adult pull-ons, adult briefs, pediatric diapers, and pediatric pull-ups, can be costly out of pocket, especially for those living on low income. 

It’s unfortunate that these products cost so much since they are necessary medical supplies that can determine a person’s quality of life and health.

Thankfully, there are a few ways low-income individuals and families, as well as individuals with disabilities, may be able to receive them at little to no cost.

Medicaid Coverage

One of the best ways to save money on incontinence products is to be enrolled in a Medicaid or Medicaid-managed care health insurance plan. There are a few things to consider when using Medicaid as a way to get your supplies covered.

  • Each state has its own Medicaid regulations for medical supply coverage because Medicaid is run by the federal government and individual states. This means that the number and types of incontinence products you can receive will be determined by the state you live in.
  • 45 state Medicaid programs currently provide a certain level of coverage for incontinence products.
  • Medicaid recipients typically meet 1 or a combination of the following requirements:
    • Are considered low income.
    • Have COBRA coverage.
    • Are an older adult.
    • Are institutionalized.
    • Are in foster care or guardianship care.
    • Receive Supplemental Security Income (SSI).
    • Have special needs or disabilities.
  • You or your loved one may need to meet specific requirements to receive coverage, including:

    • Must be enrolled in a Medicaid plan that gives coverage for incontinence products.

    • Must be diagnosed with incontinence (loss of bladder or bowel control) by a healthcare provider to ensure your products are medically necessary.

    • May need a Physician’s Order, a Certificate of Medical Necessity, a copy of your medical records, or Prior Authorization from your healthcare provider (depending on the state you reside in).

Sign up for Medicaid coverage today!

Unfortunately, Medicare currently does not offer coverage for incontinence products.

Free Incontinence Products With Aeroflow Urology

Once you’re enrolled in a Medicaid plan, you may be eligible to get all of your incontinence products 100% covered by your insurance plan with Aeroflow Urology.

We know that insurance should cover incontinence supplies because they maintain the quality of life for many individuals living with incontinence. We also know that navigating insurance regulations can be complex. That’s why we work hard to make the process of getting your products as simple as possible by:

  • Determining your coverage within days through our easy Eligibility Form.
  • Offering you the best incontinence products on the market, for free.
  • Reaching out to your healthcare provider for the required incontinence prescription on your behalf.
  • Assigning you a Continence Care Specialist who can walk you through insurance guidelines and product coverage.
  • Ship your order on time in unmarked boxes for free every single month.
  • Remind you when it’s time to refill your supplies through your preferred method of communication.

To see if you or your loved one qualifies for coverage, use our secure Eligibility Form. It takes less than 5 minutes and we’ll determine your coverage within a matter of days.

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Family Caregiver Grants

Family caregiver grants are available for caregivers who help their elderly or aging family members through home care. Many senior citizens develop incontinence and may need absorbent products to manage leaks, such as:

  • Adult briefs (adult diapers).
  • Protective underwear.
  • Bladder control pads.
  • Other accessories, such as underpads.

Things to note about caregiver grants:

  • Each individual state’s Department of Health and Human Services regulates which states participate and who is eligible, so coverage under these grants may differ.
  • “Caregivers” are required to be 18 years or older and need to provide care for seniors 60 years and older OR are required to be 55 or older providing care to individuals 18 and younger OR are required to be 55 and older providing care for adults between the ages of 18 and 59 who have disabilities or special needs.
  • You may be eligible for a caregiver grant if you are caring for a person of any age with Alzheimer’s disease, Parkinson’s disease, or other neurological conditions.

Learn about these grants at the National Association of Area Agencies on Aging website.

Diaper Banks

Diaper banks are another option for low-income families or individuals who need incontinence supplies. These organizations give out incontinence products for free and can usually be found in your local area in each state.

In order to qualify to receive supplies from a diaper bank, you may need to provide proof of low income by showing that you are:

  • A Medicaid recipient.
  • Are on food stamps.
  • Have been diagnosed with incontinence.

Find a local diaper bank in your state.

Mica Phillips

Mica has been at Aeroflow for over six years. He brings creativity to a sometimes stagnant and complacent industry and tries his best to uncomplicate the complex world of Insurance. He is a graduate of the University of North Carolina and holds a Bachelor’s degree in English. In addition to his daily responsibilities as Vice President of Aeroflow Urology, he’s contributed to numerous articles for online journals regarding senior care, incontinence, and navigating insurance benefits. In his spare time, he enjoys listening to live music, visiting breweries, and traveling the world with his wife.

About the Author

Marlee Septak is the Senior Content Specialist at Aeroflow Urology. She brings a deep understanding of incontinence and health conditions associated with it to her writing. She graduated from Columbia College Chicago and holds a Bachelor's degree in Journalism. Marlee has contributed to various magazines and blogs, including Borgen Magazine, Echo Magazine, Chicago Ideas Week, Assuaged, and Peaceful Dumpling. In her spare time, she enjoys traveling, trying new restaurants, and just sitting down with a good book.


Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.