How to Get Incontinence Supplies Covered by Indiana Medicaid

Incontinence products can be costly if you’re paying for them out of pocket, but the good news is that you or your loved one may qualify to receive these necessary supplies for free through Indiana Medicaid with Aeroflow Urology!

In this article, we’ll tell you how to apply to get your products 100% covered by insurance if you qualify.

You or your loved one will be required to provide the following information which Aeroflow Urology will help you gather. You or your loved one may also need to meet the following requirements to be eligible for coverage.

• A healthcare provider’s diagnosis of incontinence with the underlying medical condition or disability that causes incontinence, such as autism, spinal cord injury, Alzheimer’s disease, etc.
• The number of incontinence products you or your loved one will require daily (i.e. 4 bladder control pads, 2 disposable underpads, 6 pull-ons).
• Must be 3 years of age or older.
• Must be a Medicaid recipient in the state you live in. Each person applying for Medicaid-covered incontinence supplies must a beneficiary of their own Medicaid plan.
• A signed Certificate of Medical Necessity (CMN). A CMN is documented proof from your healthcare professional within the last 6 months that your supplies are “medically necessary.” You may also need a written prescription from your healthcare provider for incontinence supplies. The required paperwork will be dependent on the requirements of your state.

You or your loved one may be able to receive incontinence products through Indiana Medicaid or Indiana Medicaid managed care plans. These plans vary by state, but may include:

• Anthem: Anthem Indiana is a Medicaid healthcare plan that provides incontinence supply coverage to adults and children who qualify. Aeroflow Urology currently partners with Anthem Indiana health insurance. 
• Hoosier Healthwise: Hoosier Healthwise is a Medicaid-managed care health plan in Indiana that offers health coverage for incontinence supplies for adults and children who qualify. This Indiana Medicaid health care plan is accepted by Aeroflow Urology.
• Managed Health Services. Managed Health Services is an insurance plan that may offer coverage for incontinence supplies for adults and children who are residents of Indiana. 
• Caresource Indiana: Caresource Indiana is a health care plan for residents of Indiana that may offer incontinence product coverage for adults and children who meet requirements. Aeroflow Urology currently partners with this Medicaid health insurance plan to help individuals receive protective products. 
• United Healthcare: United Healthcare is an Indiana state Medicaid insurance plan that covers incontinence products for children and adults who qualify. 
• MDWise: MDWise is an Indiana Medicaid-managed care plan that considers incontinence products for adults' and children's medical necessities. Aeroflow Urology currently partners with MDWise.

Aeroflow Urology is a durable medical equipment (DME) supplier that assists eligible recipients in getting incontinence products through their insurance plans. We carry a wide variety of medical-grade supplies that fit any level of leakage. Our product selection is suitable for children, adults, and older adults. We carry bladder pads, protective underwear, underpads, diapers, and more products with different levels of absorbency. We supply you or your loved ones with products made by brands that level up to the competition, such as TENA, Prevail, and more.

Your insurance plan information is required when filling out our Eligibility Form. To find this information, check your Indiana Medicaid card. Your card may look different from our example depending on the type of insurance you have, but you should be able to locate:

Apply online via the FSSA Benefits Portal. Click Apply Now next to Apply Online for Health Coverage. You can also apply through the Federal Health Insurance Marketplace.

If you have questions or need help applying, you can apply for health coverage in person at a DFR office. To find a DFR office near you, visit Find My Local DFR Office. On that screen, scroll down and click on your county of residence. To apply by phone, call DFR at 1-800-403-0864.

There are a handful of reasons you or your loved one may not be eligible to receive free incontinence products through Indiana Medicaid. If you don’t qualify, you may be able to find the products you require at your local diaper bank. They may carry adult diapers, protective underwear, kid’s diapers, kid’s pull-ups, and underpads, along with other incontinence supplies you might need.

Your local diaper banks:

• Indiana Diaper Bank.
• Hoosier Diaper Program.
• Second Harvest Food Bank.

If you don't qualify for incontinence products through your current health insurance plan, you can also try switching to a Medicaid-managed care plan in Indiana that does offer incontinence supply coverage. Plans include Anthem Indiana, Hoosier Healthwise, MDWise, and more.

1. Does Indiana Medicaid have to be my primary insurance provider? Incontinence products can be provided for any beneficiaries who have Indiana Medicaid as their primary or secondary provider.
2. How many supplies does Indiana Medicaid cover per month? The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by Indiana's Medicaid plan as well as your prescription. Your Aeroflow Urology specialist will let you know exactly the quantity you are eligible to receive.
3. I have Indiana Medicaid, so why don’t I qualify for supplies? You should have received an email outlining why you or your loved one were not approved for supplies. The reason could be due to the following: Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting, you may not meet your insurance provider’s age requirement, incontinence supplies are not a covered item under your Medicaid plan, or you or your loved one's disability may not be a qualifying condition under your plan.
4. I submitted my information to Aeroflow Urology. When will I know if I’m approved for free incontinence supplies? One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.
5. What about a prescription? Can Aeroflow help? Indiana Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your loved one, your Continence Care Specialist will reach out to your doctor directly for the paperwork.
6. I have Medicare. Why don’t I qualify for free incontinence supplies? Unfortunately, Medicare does not currently deem incontinence products as medically necessary, so it does not cover supplies. However, it may cover your catheters.

Information provided on the Aeroflow Urology website is not intended as a substitute to medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.