Medicaid & Incontinence Supplies: Check Your Coverage in 4 Easy Steps


Key Takeaways:

  • Many state Medicaid programs cover the cost of incontinence supplies when you have a documented medical need.

  • You can check your eligibility for different types of incontinence products like diapers, pull-ups, or underpads by filling out a few basic details.

  • Aeroflow Urology can help you confirm your coverage and, if you qualify, send your free medical supplies straight to your home.

Check Your Eligibility

2 Easy Steps

Discover the continence care essentials available through your Medicaid plan.

Have your insurance card ready!

Have your insurance card ready!

Please reference your child’s insurance card!

medicaid paperwork

Finding the right incontinence supplies and figuring out how to pay for them often comes with a lot of questions. The good news is that Medicaid might fully cover the cost.

Also, the rules for Medicaid coverage are different in every state, so it’s not always easy to know if you're covered. That’s why we’ve made the process simple. Follow these four easy steps to see if you or your loved one qualifies for incontinence products through Medicaid at no cost.

Will Medicaid Pay for Incontinence Supplies?

In many cases, yes, but there are a few things you should know.

Most state Medicaid programs will pay for incontinence supplies if there’s a medical reason and if a healthcare provider confirms there’s a need for the supplies.

This means that in order to get incontinence products and have Medicaid cover the cost of them, you’ll need to have a prescription and give proof of medical necessity. This is the case for both kids and adults who need their supplies covered through Medicaid.

Here are a few examples of who might qualify:

  • A child with a developmental condition such as autism, cerebral palsy, or spina bifida.
  • An adult who experiences bladder leakage due to surgery, childbirth, or a chronic condition.
  • A senior managing age-related incontinence or mobility issues.

Because each state runs its own Medicaid program, the types and amounts of products you can get may be different depending on where you live. Medicaid may cover items like diapers, underpads (chux), pull-ons, bladder control pads, and more. 

check your coverage in 4 steps infographiccheck your coverage in 4 steps infographic

Check your coverage for 100% free incontinence products now!

Check your coverage for 100% free incontinence products now!

Your 4-Step Path to Checking Eligibility

Checking if you qualify for free incontinence supplies through Medicaid shouldn’t take more than a couple of minutes. The process is quick, and you only need to add a few basic details to get your results.

To find out what you might be eligible for, start with these four easy steps:

Step 1. Gather Basic Information

To see if you might qualify, you’ll just need to have these details to check your Medicaid eligibility.

Have the following ready:

  • State of residence. 
  • Date of birth.
  • Contact details (name, phone, and email).
  • Basic insurance information (e.g., do you have Medicaid, Medicare, or private insurance?).

These details will help us figure out what your state Medicaid program may cover.

Note: If you’re a caregiver or parent, be sure to enter the patient’s information, not your own.

Step 2. Use Our Quick Eligibility Checker

Have your info from Step 1? Next, enter it into our secure online form/eligibility checker. It only takes a few minutes and is simple to use.

Your information is kept private and is only used to check if you can get free incontinence supplies through your Medicaid plan.

Step 3. Review Your Results for Free Supplies

Once you’ve completed the eligibility checker, one of two things will happen:

  • Instant Results: You may see right away if you or your loved one qualifies. If you received your results instantly, go to Step 4 below.
  • Follow-Up Needed: A member of our care team will contact you by phone or email if we need more information to confirm your eligibility. 

Please note that this is only a first check and not a final answer. However, it helps start the process of getting absorbent incontinence supplies like pull-ups or adult diapers through your health insurance.

If you have questions about your results, contact us at 1-844-276-5588 (available Monday - Friday: 8:00 AM - 6:00 PM EST) or email us at info@aeroflowurology.com.

Step 4. Next Steps: Picking Your Incontinence Supplies

If you were instantly approved after filling out the eligibility checker, you’ll be shown which incontinence products may be available based on the state you live in and what type of incontinence you have.

You’ll also have the option to get your supplies delivered to your home each month in discreet packaging, so you never have to worry about running out or making last-minute trips to the store.

Why It’s Worth Checking Your Coverage

Getting incontinence supplies through Medicaid makes a big difference, but many people don’t realize they qualify. By checking your coverage, you can avoid paying out of pocket and feel more confident knowing supplies will show up right when you need them. 

Plus, coverage through Medicaid can vary widely between states, so even if you’ve been told in the past that certain products aren’t covered, it may be worth verifying again. This is because Medicaid rules can change, so it’s always worth double-checking.

If you or your loved one uses incontinence products, you could save up to $630 each month through your Medicaid health plan and Aeroflow Urology! 

Frequently Asked Questions

How does Medicaid cover incontinence supplies?

In most states, Medicaid covers different types of incontinence supplies like adult briefs, catheters, and protective underwear when there’s a documented medical condition that can cause urinary incontinence. Coverage may vary by state and health plan, but our quick 4-step eligibility check can help guide you through the process.

Why does Medicaid need a letter of medical necessity?

Medicaid requires a letter of medical necessity (or proof) from your doctor to confirm your diagnosis, type of incontinence, and the need for supplies like diapers, pull-ons, or underpads. This proof helps make sure your insurance plan will pay for these supplies.

How do I know which incontinence products are right for me?

Once Aeroflow Urology verifies your Medicaid coverage, you’ll get a personalized list of available products based on your needs, medical condition, and coverage level. We’ll walk you through choosing the right fit — whether it’s adult briefs for full coverage or booster pads for extra protection — and set up monthly deliveries if you qualify.

What if I lost my Medicaid coverage? How can I re-enroll?

If you’ve lost Medicaid coverage, you may be able to re-enroll. You and your loved ones have 90 days to renew your coverage before you are completely disenrolled.

Does Medicare cover incontinence supplies?

Unfortunately, Medicare doesn’t consider incontinence supplies as medically necessary items. If you have Medicare, you will likely have to pay out-of-pocket costs for your incontinence supplies. However, even if you have Medicare, you may still qualify to receive Medicaid benefits due to recent life changes or if you are low-income.


Over 16,000 5-Star Reviews


Check Your Coverage for Free Supplies

With over 16k 5-star reviews from Google users, Aeroflow Urology helps individuals of all ages with incontinence receive free incontinence supplies through insurance.

Here's how it works:

1. Submit your information through our form to verify your coverage.

2. Call your doctor for a prescription for incontinence products.

3. Choose your free products online from a personalized list.

4. Reorder for free each month easily through our reordering portal.

Allison Pullen

Allison joined Aeroflow Urology over 6 years ago as a Continence Care Representative. She attended the College of Charleston with a focus in Corporate Communications. As Urology Sales Manager, she has a passion for providing excellent customer service and taking care of patients as they navigate their journey in managing their incontinence needs. 

About the Author

tiff perritt headshottiff perritt headshot

Tiff Perritt is the Content Writer at Aeroflow Urology. She writes with clarity and compassion on topics surrounding incontinence, aiming to help patients feel informed and supported. Driven by a strong interest in health equity, she supports efforts that promote education and access to incontinence care for underserved communities.

She earned her Bachelor's degree in Technical Communications from University of Houston - Downtown and her Associate's degree in English from Lee College. Her work has been featured by leading healthcare colleges and respected healthcare organizations across the country.

Outside of work, she loves to hike across the Texas landscape, try out new baking recipes, and spend time with her family.


References:

U.S. Centers for Medicare & Medicaid Services. (n.d.). Medicaid. Medicaid.gov. https://medicaid.gov/


Disclaimer

Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.