Can I Get Free Incontinence Products Through New Jersey Medicaid?

The cost of caring for someone with incontinence can add up on caregivers, especially if you’re paying for incontinence products out of pocket. Thankfully, you or your loved one may be eligible to receive your supplies through your New Jersey Medicaid plan, making them completely free!

In this article, we’ll tell you how to apply to receive your incontinence products 100% covered by insurance.

Can I Get Free Incontinence Products With New Jersey Medicaid?

Yes, adults and kids (ages 3 and up) may qualify to get incontinence products through New Jersey Medicaid. 

Adults who are enrolled in a New Jersey Medicaid health plan may qualify to receive a number of the following incontinence products and more on a monthly basis:

Check Your Eligibility

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From catheters to pediatric and adult incontinence supplies, discover the continence care essentials covered by your insurance.

Have your insurance card ready!

Child's First Name
Child's Last Name
Child's Date of Birth Please provide the date of birth for the person in need of continence care supplies (yourself, your child, etc.)
Zip Code
Child's Insurance Provider Your insurance type is most frequently found at the top of your insurance card.
Name of Insurance Carrier
Member ID Your Member ID is typically found on the front of your insurance card and may be listed as Member ID, Member #, Subscriber ID, Subscriber # or Policy #. This can be a combination of letters and numbers.
Child's Medical Condition In order to receive coverage for continence care supplies, Medicaid requires a diagnosed medical condition related to your child's incontinence.
Name of Child's Medical Condition
How did you hear about us?
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Kids who are 3 years old and up and enrolled in New Jersey Medicaid may be able to receive a certain amount of the following incontinence supplies every month:

Incontinence products are provided through Medicaid and managed Medicaid health plans that differ by state. Unfortunately, Medicare does not currently cover incontinence products. However, Medicare does frequently assist in providing low-cost catheters.

What Is Required?

You or your loved one will be required to provide the following information when applying for free incontinence products through insurance. Our Continence Care Specialists will help you gather this necessary information to make the process simple. You or your loved one may also need to meet the following requirements to be eligible for coverage:

  • A healthcare provider’s diagnosis of incontinence with the disability or underlying medical condition that causes your incontinence, such as Alzheimer’s disease, Down syndrome, spinal cord injury, etc.
  • An estimated number of incontinence products required for protection on a daily basis (i.e. 3 diapers, 2 bladder control pads, 1 pull-on).
  • Must be 3 years of age or older.
  • Must be a Medicaid recipient in the state you live in. Each person applying for Medicaid-covered incontinence supplies must be beneficiaries of their own Medicaid plan.
  • A signed Certificate of Medical Necessity (CMN). A CMN is documented proof from your healthcare provider within the last 6 months that your supplies are “medically necessary.” You may also need a written prescription from your healthcare professional for incontinence supplies. The required paperwork will be dependent on the requirements of your state.

New Jersey's Medicaid Managed Care Plans

You or your loved one may be able to get incontinence products through your Medicaid plan or Medicaid managed care plan. These plans are different in each state, but the managed care plans in New Jersey include:

  • Medicaid
  • Aetna Better Health.
  • United Healthcare.
  • Horizon
  • Amerigroup
  • Wellcare

How to Get Incontinence Products With Aeroflow Urology & New Jersey Medicaid

Aeroflow Urology is a durable medical equipment (DME) supplier that assists eligible recipients in getting incontinence products through their insurance plans. We carry a wide variety of medical-grade supplies that fit any level of leakage. Our product selection is suitable for children, adults, and seniors. We carry adult briefs, protective underwear, kids' diapers and pull-ons, and more. We supply you or your loved ones with products made by brands that level up to the competition, such as TENA, Attends, and Prevail. 

To determine you or your loved one’s eligibility in under 5 minutes, complete our secure Eligibility Form. All you need to complete the form is your insurance card and some personal information. After you submit your information, we’ll reach out to you within 1-2 business days to inform you of your benefits. If you are covered under your health plan, we’ll send you a personalized selection of products that you can choose from, as well as free product samples so you can decide what fits best before placing your order. We’ll then ship your products directly to your home on a monthly basis in unmarked boxes. You’ll also receive friendly reminders each month letting you know it’s time to reorder your products.

Save over $200 each month on incontinence products by filling out our form today!

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Where Can I Find My Insurance Information?

To complete our Eligibility Form and find out if you’re eligible for free bladder and bowel care products, you’ll need to have your insurance information ready. Insurance cards differ depending on the state you live in and the type of insurance you have, but you should be able to find the following on your card:

  • Full name of the insured person.
  • The member ID number (Medicaid ID number).
  • The plan name.

If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.

I Don't Qualify. What Can I Do?

There are a number of reasons you or your loved one may not qualify for incontinence products covered by insurance. If you don’t qualify, you may be able to find the products you require at your local diaper bank.

Your local diaper banks:

  • Central Jersey Diaper Bank.
  • Community Food Bank of New Jersey.
  • Modestly Cover Diaper Bank of Essex County.


Frequently Asked Questions

Does Medicaid have to be my primary insurance provider?

Incontinence products can be provided for any beneficiaries who have Medicaid as their primary or secondary provider.

How many supplies does Medicaid cover per month?

The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by your particular state’s Medicaid plan as well as your prescription. Your specialist will let you know exactly the quantity you are eligible to receive.

I have Medicaid – so why don’t I qualify for supplies?

You should have received an email outlining why you or your child was not approved for supplies. The reason could be one of the following:

  • Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting.
  • You may not meet your insurance provider’s age requirement.
  • Incontinence supplies are not a covered item under your Medicaid plan.
  • You or your child’s disability may not be a qualifying condition under your plan.
  • You or your child’s medical condition may not be a qualifying condition under your plan.

I submitted my information. When will I know if I’m approved?

One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.

What about a prescription? Can Aeroflow help?

Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your child, your Continence Care Specialist will reach out to your doctor directly for the paperwork.

I have Medicare. Why don’t I qualify for incontinence supplies?

Unfortunately, Medicare does not currently deem incontinence products as “medically necessary” so they do not cover supplies. However, they may cover your catheters. 


Information provided on the Aeroflow Urology website is not intended as a substitute to medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.