Key Takeaways:
- Florida Medicaid covers incontinence supplies, such as diapers, pull-ons, underpads, and more for kids (age 4+) and adults (age 21+) with qualifying medical needs.
- Aeroflow Urology verifies your Florida Medicaid coverage, communicates with your doctor, and ships your free products discreetly to your home each month if you qualify.
- Following a 2024 policy change, Florida Medicaid now covers medically necessary incontinence supplies for adults aged 21 and older.
Jump To:
Can You Get Incontinence Supplies Covered by Florida Medicaid?
Which Incontinence Supplies May Be Covered?
Do You Qualify? Understanding Florida Medicaid Eligibility for Incontinence Supplies
Navigating Medicaid Managed Care Plans in Florida
How Aeroflow Urology Helps You Get Your Covered Supplies
Ready to See if You Qualify? Fill Out Our Eligibility Form
Where to Find Your Florida Medicaid Insurance Information
How to Apply for Florida Medicaid
What If You Don't Qualify? Other Options for Obtaining Incontinence Supplies in Florida
If you or your loved one has Florida Medicaid, you may qualify for incontinence supplies such as pediatric diapers, adult briefs, or pads at no cost.
Keep reading to learn how to check your eligibility, what supplies may be covered, and how Aeroflow Urology simplifies the process by handling paperwork, working with your doctor, and delivering products discreetly to your door.
Can You Get Incontinence Supplies Covered by Florida Medicaid?
Yes, if you qualify. Florida Medicaid covers medically necessary incontinence products for eligible children (age 4+) and adults (age 21+).
In 2024, Florida Medicaid began covering medically necessary incontinence supplies for adults aged 21 and older.
Which Incontinence Supplies May Be Covered?
Eligible children with Florida Medicaid may be able to get a range of the following supplies to comfortably manage their incontinence. These include:
-
Pull-ups.
-
Diapers
-
Underpads (chux).
-
Booster pads.
-
Wipes
-
Gloves
Adults with Florida Medicaid may also be eligible to receive a variety of bladder control products to support daily comfort and hygiene:
-
Adult diapers (adult briefs).
-
Adult pull-ons (protective underwear).
-
Underpads
-
Booster pads.
-
Wipes
-
Gloves
Medicaid-covered incontinence products are provided through managed Medicaid health plans that vary state by state.
Check your coverage for 100% free incontinence products now!
Do You Qualify? Eligibility for Florida Medicaid Incontinence Supplies
To receive incontinence supplies at no cost through Florida Medicaid with Aeroflow Urology, you need to meet a few eligibility requirements. These requirements depend on your specific Medicaid plan.
Our Continence Care Specialists are here to help you gather everything you need and make the process easy.
Learn how to get free diapers through Medicaid in Florida by checking if you meet the following requirements:
-
Must be a Florida Medicaid recipient.
-
Children must be 4 years of age or older.
-
Adults must be 21 years of age or older.
-
A documented medical reason for needing the supplies, such as an incontinence diagnosis linked to a condition or disability.
-
An estimated number of incontinence products you need each day (for example, 4 adult briefs, 3 pediatric diapers, 2 disposable underpads, etc.).
-
A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as autism, Parkinson’s disease, neurogenic bladder, menopause, Down syndrome, etc.
-
Depending on your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider.
Navigating Medicaid Managed Care Plans in Florida
Incontinence products covered by Medicaid are provided through Medicaid managed care, and the plan options vary by state. Incontinence supplies are usually covered through your Medicaid managed care plan’s network.
Florida’s managed care plans include:
-
Aetna Better Health of Florida.
-
Community Care Plan.
-
Florida Community Care.
-
Molina Healthcare of Florida.
-
Simply Healthcare.
-
Sunshine Health.
How Aeroflow Urology Helps You Get Your Covered Supplies
At Aeroflow Urology, we make it simple to get the incontinence supplies you need through your Florida Medicaid plan. From checking your coverage to handling paperwork and coordinating with your doctor, your dedicated Continence Care Specialist is here to support you every step of the way.
As a trusted supplier of durable medical equipment (DME), we offer high-quality products from brands our customers love, like:
-
Cuties
-
Prevail
-
Attends
-
TENA
Whether you need pediatric diapers, adult briefs, wipes, or even catheters, we’ll help you find the right products to keep you comfortable and confident. With a wide range of product types and absorbency levels, we’re here to create a personalized mix that fits your unique needs.
Ready to See if You Qualify? Fill Out Our Eligibility Form
Want to see if you or your loved one qualifies for no-cost incontinence products through Florida Medicaid? Just fill out our quick, secure Eligibility Form.
Our form is HITRUST-certified, which means your personal information is protected. Once we verify your benefits and the products you’re eligible for, a Continence Care Specialist will reach out within 1-2 business days to help answer any questions.
If you’re a caregiver, remember to fill out the form with your loved one’s information instead of your own!
Once your incontinence products are confirmed with your state Medicaid plan, we will discreetly package and ship your products directly to your home each month in unmarked boxes.
If you or your loved one uses incontinence products, you could save up to $630 each month through your Medicaid health plan and Aeroflow Urology!
Where to Find Your Florida Medicaid Insurance Information
To complete our Eligibility Form and find out if you’re eligible for $0 incontinence supplies covered by Florida Medicaid, you’ll need to have your insurance information ready.
Insurance cards differ depending on the state you live in and the type of insurance you have (Florida Medicaid or a Medicaid managed care plan), but you can find the following on your card:


-
Full name of the insured person.
-
Member ID number (Medicaid ID number).
-
The plan name.
If you have questions regarding your insurance information, you can call the number on the card for beneficiaries.
How to Apply for Medicaid in Florida
If you’re eligible for Florida Medicaid, you can apply online through MyACCESS.
For help with applying for Medicaid on MyACCESS, call 850-300-4323.
Florida Medicaid Choice Counselors are also available to help you enroll in a Medicaid plan that best fits your needs. Speak with a counselor at 877-711-3662.
What If You Don't Qualify? Other Options for Obtaining Incontinence Supplies in Florida
If you manage incontinence and don’t qualify for free diapers through Medicaid in Florida, you may be able to visit your local diaper bank or a diaper drive to receive the supplies you need.
You can visit these Florida diaper banks:
-
Miami Diaper Bank.
-
The Diaper Bank Covering South Florida.
-
The Greater Fort Lauderdale Diaper Bank.
-
Tampa Bay Diaper Bank.
-
Diaper Bank for Northeast Florida.
-
Women Empowering Each Other (WEE Diaper Bank).
-
Healthy Start of Southwest Florida.
-
Central Florida Diaper Bank.
-
Junior League of Ocala Diaper Bank.
They may carry kids’ diapers, kids’ pull-ups, underpads, adult diapers, protective underwear, and other incontinence supplies you might need.
Frequently Asked Questions
Where do I apply for Medicaid in Florida?
To apply for Florida Medicaid, visit MyACCESS.
How can I get a replacement Medicaid card in Florida?
To request a Florida Medicaid replacement card, call 866-762-2237.
What is the income limit for pregnancy Medicaid in Florida?
The income limit for Florida Medicaid changes each year. You can find the maximum monthly income limit for pregnant women on the Florida Department of Children and Families website.
Does Florida Medicaid have to be my primary insurance provider?
Incontinence products can be provided for any beneficiaries who have Florida Medicaid as their primary or secondary provider.
How many supplies does Florida Medicaid cover per month?
The number of briefs, pull-ups, and other supplies you receive will depend on what is allowed by your Florida Medicaid plan as well as your prescription. Your Aeroflow Urology specialist will let you know exactly the quantity you are eligible to receive.
I have Florida Medicaid, so why don’t I qualify for supplies?
You should have received an email outlining why you or your loved one was not approved for supplies. The reason could be due to the following: Aeroflow Urology is not in network with your Medicaid plan, or our contract may not allow us to provide the supplies you are requesting, you may not meet your insurance provider’s age requirement, incontinence supplies are not a covered item under your Medicaid plan, or you or your loved one's disability may not be a qualifying condition under your plan.
I submitted my information to Aeroflow Urology. When will I know if I’m approved for free incontinence supplies?
One of our dedicated Continence Care specialists will contact you via phone or email within 1-2 business days of submitting your information. If it has been longer than this time frame, please give us a call at 844-276-5588 and we would be happy to check into your account and provide an update. Our office is open Monday-Friday 8am-5pm ET.
What about a prescription? Can Aeroflow help?
Florida Medicaid requires a prescription in order to cover continence care products. If you do not have a prescription for you or your loved one, your Continence Care Specialist will reach out to your doctor directly for the paperwork.
I have Medicare. Why don’t I qualify for free incontinence supplies?
Unfortunately, Medicare does not currently deem incontinence products as “medically necessary,” so they do not cover supplies. However, they may cover your catheters.
Disclaimer
Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.











