How to Get Incontinence Products Covered by North Carolina Medicaid

Imagine getting the incontinence supplies you or your loved one needs without worrying about the cost. If you're a North Carolina Medicaid recipient, this could be available to you! 

This article will tell you how to determine your eligibility for free incontinence products through your North Carolina Medicaid plan if you qualify, and how Aeroflow Urology helps you gather everything needed to get them delivered every month.

Yes, if you qualify. North Carolina Medicaid provides coverage for medically necessary incontinence products for eligible children (ages 3+) and adults.

Eligible North Carolina Medicaid pediatric recipients may qualify to receive a combination of the following medical supplies and incontinence products:

• Pull-ups.
• Diapers 
• Underpads (chux). 
• Gloves 
• Booster pads. 

Eligible North Carolina Medicaid adult beneficiaries may qualify to receive a combination of:

• Adult diapers (adult briefs).
• Adult pull-ons (protective underwear). 
• Underpads (chux).
• Gloves
• Booster pads. 

*Wipes may only be covered by insurance in North Carolina under specific circumstances.

To receive free incontinence supplies through North Carolina Medicaid with Aeroflow Urology, you may need to meet the following eligibility requirements (depending on your Medicaid program health insurance plan). Our Continence Care Specialists will help you gather all of this necessary information to make the process simple: 

• Your medical reason for needing supplies (incontinence diagnosis with correlating disability or medical condition).
• An estimated number of incontinence products you need every day (i.e. 2 underpads, 3 pull-ons, etc.) 
• A qualifying disability or medical condition that causes incontinence and is diagnosed by a healthcare professional, such as spina bifida, cerebral palsy (CP), autism, etc. 
• Must be 3 years of age or older. 
• Must be a North Carolina Medicaid recipient. 
• Depending your insurance, a signed Certificate of Medical Necessity (documented proof from your doctor within the last 6 months that your items are medically necessary) and / or a prescription from your healthcare provider. 

Medicaid-covered incontinence products are provided through managed Medicaid plans that vary by state. In North Carolina, Medicaid benefits, including incontinence supplies, are often managed through these provider names, known as Medicaid managed care plans:

• Blue Cross Blue Shield. 
• United Health Care. 
• Wellcare 
• Amerihealth Caritas. 
• Carolina Complete Care. 

At Aeroflow Urology, your dedicated Continence Care Specialist will verify your coverage and handle the paperwork required to receive incontinence products through your North Carolina Medicaid benefits.

Aeroflow Urology is a durable medical equipment supplier (DME) that provides free, high-quality incontinence products from brands you can trust. Some of our customers’ favorite brands include:

•  Attends 
•  Prevail 
•  Cuties 
•  TENA

Whether you need an adult brief, bladder control pad, pediatric diaper, or catheter, Aeroflow Urology can help you stay dry and protected with confidence with our wide variety of different product types and various absorbency levels. We work with you to help find the right mix of products to fit your individual needs.

To see if you or your loved one qualifies for products, fill out our secure Eligibility Form.

Our form has been HiTrust-certified, so you know your information is secure! After we confirm your benefits and supplies, your Continence Care Specialist will contact you within 1-2 business days or after hearing back from your healthcare provider to go over sizing and product needs. 

If you’re a caregiver, remember to fill out the form with your loved one’s information instead of your own! 

Once your incontinence products are confirmed with your state Medicaid plan, we will discreetly package and ship your products directly to your home each month in unmarked boxes.

If you or your loved one uses incontinence products, you could save up to $300 each month through your Medicaid health plan and Aeroflow Urology! 

To complete our Eligibility Form and find out if you’re eligible for free incontinence supplies covered by North Carolina Medicaid, you’ll need to have your insurance information ready. Insurance cards differ depending on the state you live in and the type of insurance you have (North Carolina Medicaid or a Medicaid managed care plan), but you can find the following on your card:

If you are eligible for North Carolina Medicaid, you can apply online and submit an application via North Carolina ePass.  

If you have questions or need help applying, you can call the NC Medicaid Contact Center at 1-888-245-0179 or use the following link to find your local North Carolina Division of Social Services office.

Visit Your Local Diaper Bank

If you or a loved one have incontinence and you don’t qualify for incontinence products through Medicaid, you may be able to go to your local diaper bank to get free incontinence products.

One of the local diaper banks in North Carolina is the Diaper Bank of North Carolina. They may carry adult diapers, protective underwear, kid’s diapers, kid’s pull-ups, underpads, along with other incontinence supplies you might need.

Disclaimer

Information provided on the Aeroflow Urology blog is not intended as a substitute for medical advice or care from a healthcare professional. Aeroflow recommends consulting your healthcare provider if you are experiencing medical issues relating to incontinence.