Your information has been submitted!
Please do not fill out the Eligibility Form again—we have your information and will be in touch within one to two business days.
Check your email to schedule your telehealth visit!
You’re approved for incontinence products! In a few moments, you’ll receive an email from Helix to schedule your telehealth visit so we can ship your $0 incontinence supplies through Medicaid.
Why do I need to schedule an appointment for incontinence supplies?
To receive your incontinence supplies, you’ll need a prescription on file. We’ve simplified this process by partnering with Helix. This allows you to receive your prescription for incontinence supplies without visiting a doctor's office in person.
While You Wait:
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Find more information on our blog! Stay up-to-date on Medicaid changes and new research around incontinence.
Frequently Asked Questions
Why do I need a telehealth visit?
You need a visit with a healthcare provider so that they can write you a prescription for your incontinence supplies through Medicaid or insurance. While you can visit a provider in person, a telehealth visit makes it easy to complete the entire process online.
Why haven’t I received an email for my telehealth visit?
Make sure you check your spam, junk, or promotions folder for an email from Helix. If you still can't find an email, please give us a call at 1-844-276-5588.
When will my supplies ship?
After your telehealth visit, we’ll start your order once we receive your prescription. We’ll email and text you tracking information as soon as your supplies ship. You should receive your order within 2-5 days after your shipment date.
Contact Us
Have immediate questions? Call our Continence Care Team at 1-844-276-5588. We’re available Monday - Friday, 8am-6pm EST.