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Your child’s information has been submitted!

Please do not fill out the Eligibility Form again- we have your information and will be in touch within one to two business days.

We’re still verifying your child’s coverage– we’ll let you know when it’s time to select their products!

We’ve received your child’s information and are in the process of checking their coverage for free incontinence supplies through insurance.

What’s Next:

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Check your email and text:

Please look out for an email and text message from Aeroflow Urology within the next one to two business days. The text and email will confirm your loved one’s insurance coverage details. Make sure you check your email’s spam, junk, and promotions folders for our confirmation!

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Getting the required prescription:

If your child’s insurance covers supplies, we'll work with you and their healthcare provider to obtain the necessary prescription.

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While You Wait:

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Not sure which type of incontinence product will suit you best? Use our Product Guides to learn about sizes, absorbency levels, styles, and more.

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Learn More From Our Blog

Find more information on our blog! Stay up-to-date on Medicaid changes and new research around incontinence.

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Contact Us

Have immediate questions? Call our Continence Care Team at 1-844-276-5588. We’re available Monday - Friday, 8am-6pm EST.

Frequently Asked Questions

I submitted the Eligibility Form for my child. When will I know if they can get free incontinence products through insurance?

One of our dedicated Continence Care specialists will reach out to you through a phone call, email, or text message within 1-2 business days of submitting your child's information. If you still haven't been contacted within this timeframe, please email or call us at 1-844-276-5588 and we will be happy to check into your child's account and provide an update. Our office is open Monday-Friday 8am-6pm EST.

Why haven't I gotten an email?

Make sure you check your spam, junk, or promotions folder for an email from Aeroflow Urology. If you still can't find an email from us, please give us a call at 1-844-276-5588. You may also need to check your text messages for a text from Aeroflow Urology.

Will my child’s products continue to be free each month?

As long as your child's prescription for incontinence products is updated and they're enrolled in your insurance plan, their supplies won’t cost anything out of pocket and will be shipped to your home for free each month you reorder.

How many incontinence supplies does my child’s insurance cover each month?

The amount of incontinence products your child can receive each month will depend on what is allowed by their particular insurance plan as well as their prescription. Your child’s specialist will let you know exactly the quantity they are eligible to receive.