Shipping Information & Policies
- Continence care supplies obtained through insurance are shipped for free! You'll receive an email and /or text with tracking information to let you know when your package(s) will arrive.
- Please allow 3-7 business days for orders to arrive. If it has been longer than 7 business days, please contact us at 844-276-5588.
- We ship all non-insurance orders for a flat rate of $8.00, and all orders over $49 qualify for free shipping.
- Items ordered at the same time may not always ship together, depending on product availability, but the number of shipments that you receive will not affect your delivery charge.
- Some orders may be eligible for expedited shipping. Please call us at 844-276-5588 for a quote
- For information on order returns, please visit our Returns page.
- For any other shipping related questions or concerns, please contact your Specialist directly or give us a call at 844-276-5588.